Mortgage lender · Cleveland, OH · LEI 549300VZVN841I2ILS84

Crosscountry Mortgage review: approval odds, rates and grade (2025)

Crosscountry Mortgage earns a B, better than most large mortgage lenders. It turned down 5.7% of the applications it decided on in 2025, which ranks in the 88th percentile for approval odds. Its median loan was priced 0.44 points above the average prime offer rate, ranking in the 27th percentile on pricing. Compared against 101 large mortgage lenders using 2025 HMDA filings.

190kApplications2025
65.7%Originatedof applications
5.7%Decision denial ratenational 22.6%
6.63%Median ratenational 6.63%
$49BLoan volume52 states

Crosscountry Mortgage at a glance, 2025

Every figure is from the lender's own HMDA filing. "vs national" compares with all lenders combined.

4.1%Denial rate (all applications)-13.92 pts vs national
5.7%Denial rate (decided applications)-16.89 pts vs national
65.7%Origination rate+7.65 pts vs national
26.3%Withdrawn by applicant
2.5%Closed for incompleteness
6.63%Median interest rate0.00 pts vs national
0.44Median rate spread (pts over APOR)+0.18 pts vs national
$305,000Median loan amount
$7,757Median total loan costs
$120kMedian applicant income
83%Median loan-to-value
2High-cost (HOEPA) loans

How the B grade breaks down

Each component is a percentile rank among 101 large mortgage lenders. Higher is better. Components the lender does not report are left out and the weights redistributed.

Approval oddsdecision denial rate, weight 45%

88th5.7% denied

Pricingmedian rate spread over APOR, weight 30%

27th0.44 pts

Processwithdrawn + incomplete share, weight 15%

28th28.8%

Closing coststotal loan costs ÷ loan amount, weight 10%

46th2.54% of loan

Trend, 2023–2025

YearApplicationsOriginatedDenial rateDecision denialMedian rateVolume
2023138,09083,4522.2%3.5%6.88%$30B
2024156,582101,8942.4%3.5%6.83%$39B
2025190,471125,0994.1%5.7%6.63%$49B

What Crosscountry Mortgage lends

Applications by purpose and loan type in 2025, with the denial rate for each. A lender's mix explains a lot of its headline rate: HELOCs and FHA loans are denied far more often than conventional purchase loans.

By loan purpose

Home purchase 124,702 65% · 2.2% denied
Refinance 26,776 14% · 2.7% denied
Cash-out refinance 17,233 9% · 4.6% denied
Home improvement 5,269 3% · 23.8% denied
Other / HELOC 16,491 9% · 13.4% denied

By loan type

Conventional 127,193 67% · 4.3% denied
FHA 45,769 24% · 4.1% denied
VA 16,455 9% · 2.2% denied
USDA / RHS 1,054 1% · 3.2% denied

Also: 10,512 home-equity lines, 438 reverse mortgages, 6,778 manufactured homes, 15,711 investment properties.

Why Crosscountry Mortgage denies applications

Primary reason reported for each of the 7,732 denials in 2025. Lenders can cite up to four reasons; this is the first one listed.

Debt-to-income ratio 2,255 29%
Collateral 1,272 16%
Incomplete application 1,234 16%
Credit history 1,098 14%
Other 1,075 14%
Unverifiable information 401 5%
Insufficient cash 313 4%
Employment history 83 1%
Mortgage insurance denied 1 0%

How these reasons compare nationally →

Who gets approved at Crosscountry Mortgage

Decision denial rate by applicant profile. Groups with fewer than 20 applications are omitted.

Applicant incomeApplicationsOriginatedDecision denial rate
Under $50k12,9065,87716.4%
$50k – $100k53,57635,5456.2%
$100k – $150k41,00828,4524.6%
$150k – $250k37,44326,4903.9%
Over $250k26,43419,0083.7%
Applicant ageApplicationsOriginatedDecision denial rate
Under 258,0936,0033.3%
25–3448,81735,1083.4%
35–4451,31034,5925.1%
45–5436,28023,1607.0%
55–6426,31415,7618.1%
65–7414,3577,8549.4%
Over 745,3002,6219.9%

Where Crosscountry Mortgage lends

52 states and 2,672 counties in 2025. Click a state for the lender's full record there.

StateApplicationsOriginatedDenial rateMedian rateRank in state
Florida19,10311,9875.2%6.75%#6
Ohio16,06611,0113.1%6.75%#4
California14,7539,5993.6%6.75%#14
New Jersey12,0427,5585.3%6.75%#5
Texas11,8587,7343.3%6.63%#18
Pennsylvania11,6158,3993.3%6.63%#5
Illinois8,7795,6004.5%6.75%#6
New York7,7925,4295.5%6.75%#11
Arizona7,5704,9453.8%6.58%#4
Washington6,9034,8773.1%6.63%#8
North Carolina6,7904,4312.9%6.58%#19
Georgia6,1483,6335.2%6.63%#16
Massachusetts5,6343,9233.8%6.63%#9
Virginia4,3392,9383.2%6.58%#15
Minnesota3,9423,1292.1%6.63%#9
Colorado3,8042,4723.6%6.58%#14
Tennessee3,7782,2514.8%6.63%#18
Michigan3,7082,3274.2%6.75%#22
South Carolina3,6532,2334.0%6.63%#19
Indiana3,4612,2014.2%6.63%#17
Maryland2,7411,7634.3%6.63%#16
Oregon2,3601,5154.4%6.63%#12
Nevada2,2511,4244.6%6.75%#13
Connecticut1,9351,2945.8%6.75%#14
Alabama1,8171,0934.8%6.63%#26
Missouri1,7871,1374.0%6.69%#31
Wisconsin1,5531,0704.8%6.75%#33
Kentucky1,4839144.3%6.75%#30
West Virginia1,1407234.0%6.58%#10
Utah1,0887452.9%6.63%#31
Louisiana1,0095924.9%6.63%#32
New Hampshire9656783.5%6.79%#12
Mississippi9415394.5%6.63%#28
Montana9206405.1%6.63%#10
Kansas7975762.0%6.63%#32
New Mexico7754783.6%6.38%#24
Arkansas7344134.6%6.63%#38
Idaho7054923.0%6.45%#30
Delaware6144085.2%6.63%#22
Maine6013984.2%6.63%#27
Oklahoma5142596.2%6.75%#64
Rhode Island3232067.4%6.75%#32
Wyoming3052073.6%6.24%#21
South Dakota2391754.2%6.75%#28
District of Columbia1801087.8%6.63%#24
Hawaii178896.2%6.88%#31
Puerto Rico164965.5%6.97%#23
North Dakota1551044.5%6.49%#32
Iowa1521071.3%6.63%#121
Nebraska125793.2%6.50%#93
Vermont102528.8%7.13%#40
Alaska80481.3%6.69%#50

Frequently asked questions

Crosscountry Mortgage denied 5.7% of the applications it decided on in 2025. The national figure across all lenders was 22.6%. On approval odds it ranks in the 88th percentile of large mortgage lenders.

The most common reason Crosscountry Mortgage gave in 2025 was "debt-to-income ratio", cited on 29.2% of its denials. Lenders report up to four reasons per denial to the CFPB; the full breakdown is on this page.

The median interest rate on loans Crosscountry Mortgage originated in 2025 was 6.63%, and its median rate spread over the average prime offer rate was 0.44 points. Rates on this page are what borrowers actually got, not advertised rates.

In 2025, 65% of its applications were for home purchases, 23% for refinancing (including cash-out), and 11% for home improvement or other purposes. By loan type: 67% conventional, 24% FHA, 9% VA.

Every figure on this page comes from the Home Mortgage Disclosure Act (HMDA) Loan/Application Register published by the CFPB, which lenders are required by federal law to file. We add the grade and the comparisons; we do not add facts.

About this data. HMDA data is published once a year by the CFPB. The current release covers applications acted on in calendar year 2025. Figures describe applications the lender acted on, including loans it later sold. Interest rates and costs are medians on originated loans only; some depository institutions are exempt from reporting pricing fields, which is why a few cells read "—". MortgageGrades is not affiliated with Crosscountry Mortgage. Data sources · Methodology