Crosscountry Mortgage · Puerto Rico · 2025

Crosscountry Mortgage in Puerto Rico: approval rate, denial rate and rates (2025)

Crosscountry Mortgage took 164 mortgage applications in Puerto Rico in 2025, ranking #23 of 78 lenders active in the state. It originated 58.5% of them and denied 5.5% (8.6% of the applications it decided), against a statewide denial rate of 15.8%.

164Applicationsin PR
8.6%Decision denial ratestate 18.5%
6.97%Median ratestate 6.13%
$285,000Median loanstate $145,000
$34MVolume39 counties

Crosscountry Mortgage in Puerto Rico vs the state

5.5%Denial rate-10.27 pts vs state
8.6%Decision denial rate-9.93 pts vs state
58.5%Origination rate-8.69 pts vs state
6.97%Median rate+0.84 pts vs state
0.86Rate spread (pts)+0.80 pts vs state
$142kMedian applicant income
96Loans originated
9Denied

Trend in Puerto Rico

YearApplicationsOriginatedDenial rateMedian rateRank in state
202322412910.3%6.88%#21
202417610510.8%6.88%#21
2025164965.5%6.97%#23

What Crosscountry Mortgage lends in Puerto Rico

By loan purpose

Home purchase 139 85% · 6.5% denied
Refinance 7 4% · 0.0% denied
Cash-out refinance 13 8% · 0.0% denied
Other / HELOC 5 3% · 0.0% denied

By loan type

Conventional 116 71% · 6.0% denied
FHA 31 19% · 3.2% denied
VA 17 10% · 5.9% denied

Why it denied Puerto Rico applicants

Collateral 6 67%
Insufficient cash 1 11%
Unverifiable information 1 11%
Debt-to-income ratio 1 11%

Where in Puerto Rico

Counties with the most Crosscountry Mortgage applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
San Juan Municipio 22150 0.0%
Carolina Municipio 21142 9.5%
Rincón Municipio 1481 7.1%
Vieques Municipio 13110 0.0%
Isabela Municipio 1261 8.3%
Humacao Municipio 1060 0.0%
Luquillo Municipio 621 16.7%
Guaynabo Municipio 620 0.0%
Mayagüez Municipio 520 0.0%
Aguadilla Municipio 512 40.0%

Other large lenders in Puerto Rico

LenderGradeApplicationsDenial rateMedian rate
Banco Popular de Puerto RicoC 3,89420.4%6.25%
Firstbank Puerto RicoC 3,23322.0%5.75%
Oriental BankC 1,70820.0%5.50%
The Money HouseB 1,60210.8%6.00%
First Equity Mortgage BankersD 1,51717.7%6.00%
Preferred MortgageC 73211.6%5.75%
Hr MortgageD 69720.8%6.25%
Home Mortgage BankersC 6780.3%6.50%
Metro Island MortgageA 5880.2%5.75%
Trust MortgageC 5598.1%5.75%

Frequently asked questions

Puerto Rico: 164 applications in 2025, of which 96 were originated and 9 denied.

5.5% of all applications, or 8.6% of the applications it actually decided on. The Puerto Rico statewide average across all lenders was 15.8%.

The median rate on loans Crosscountry Mortgage originated in Puerto Rico in 2025 was 6.97%, against a statewide median of 6.13%.

About this data. Figures are Crosscountry Mortgage's own HMDA filing for properties located in Puerto Rico, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology