Oriental Bank · Puerto Rico · 2025

Oriental Bank in Puerto Rico: approval rate, denial rate and rates (2025)

Oriental Bank took 1,708 mortgage applications in Puerto Rico in 2025, ranking #3 of 78 lenders active in the state. It originated 54.3% of them and denied 20.0% (26.4% of the applications it decided), against a statewide denial rate of 15.8%.

1.7kApplicationsin PR
26.4%Decision denial ratestate 18.5%
5.50%Median ratestate 6.13%
$135,000Median loanstate $145,000
$191MVolume76 counties

Oriental Bank in Puerto Rico vs the state

20.0%Denial rate+4.26 pts vs state
26.4%Decision denial rate+7.93 pts vs state
54.3%Origination rate-12.90 pts vs state
5.50%Median rate-0.63 pts vs state
-0.26Rate spread (pts)-0.32 pts vs state
$61kMedian applicant income
928Loans originated
342Denied

Trend in Puerto Rico

YearApplicationsOriginatedDenial rateMedian rateRank in state
20231,79889821.5%6.00%#3
20241,75386024.3%5.50%#3
20251,70892820.0%5.50%#3

What Oriental Bank lends in Puerto Rico

By loan purpose

Home purchase 1,292 76% · 19.1% denied
Refinance 45 3% · 17.8% denied
Cash-out refinance 286 17% · 24.1% denied
Home improvement 29 2% · 13.8% denied
Other / HELOC 56 3% · 25.0% denied

By loan type

Conventional 633 37% · 19.9% denied
FHA 854 50% · 19.7% denied
VA 106 6% · 18.9% denied
USDA / RHS 115 7% · 24.4% denied

Why it denied Puerto Rico applicants

Collateral 191 56%
Debt-to-income ratio 69 20%
Credit history 42 12%
Other 21 6%
Insufficient cash 11 3%
Employment history 6 2%
Unverifiable information 2 1%

Where in Puerto Rico

Counties with the most Oriental Bank applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
San Juan Municipio 23412450 21.4%
Bayamón Municipio 1196715 12.6%
Carolina Municipio 975027 27.8%
Caguas Municipio 774213 16.9%
Ponce Municipio 593111 18.6%
Guaynabo Municipio 55356 10.9%
Humacao Municipio 49317 14.3%
Mayagüez Municipio 39238 20.5%
Las Piedras Municipio 37226 16.2%
Toa Baja Municipio 34188 23.5%

Other large lenders in Puerto Rico

LenderGradeApplicationsDenial rateMedian rate
Banco Popular de Puerto RicoC 3,89420.4%6.25%
Firstbank Puerto RicoC 3,23322.0%5.75%
The Money HouseB 1,60210.8%6.00%
First Equity Mortgage BankersD 1,51717.7%6.00%
Preferred MortgageC 73211.6%5.75%
Hr MortgageD 69720.8%6.25%
Home Mortgage BankersC 6780.3%6.50%
Metro Island MortgageA 5880.2%5.75%
Trust MortgageC 5598.1%5.75%
Pentagon Federal Credit UnionF 51943.0%5.88%

Frequently asked questions

Puerto Rico: 1,708 applications in 2025, of which 928 were originated and 342 denied.

20.0% of all applications, or 26.4% of the applications it actually decided on. The Puerto Rico statewide average across all lenders was 15.8%.

The median rate on loans Oriental Bank originated in Puerto Rico in 2025 was 5.50%, against a statewide median of 6.13%.

About this data. Figures are Oriental Bank's own HMDA filing for properties located in Puerto Rico, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology