Pentagon Federal Credit Union · Puerto Rico · 2025

Pentagon Federal Credit Union in Puerto Rico: approval rate, denial rate and rates (2025)

Pentagon Federal Credit Union took 519 mortgage applications in Puerto Rico in 2025, ranking #11 of 78 lenders active in the state. It originated 44.1% of them and denied 43.0% (49.3% of the applications it decided), against a statewide denial rate of 15.8%.

519Applicationsin PR
49.3%Decision denial ratestate 18.5%
5.88%Median ratestate 6.13%
$205,000Median loanstate $145,000
$60MVolume69 counties

Pentagon Federal Credit Union in Puerto Rico vs the state

43.0%Denial rate+27.21 pts vs state
49.3%Decision denial rate+30.84 pts vs state
44.1%Origination rate-23.11 pts vs state
5.88%Median rate-0.25 pts vs state
-0.19Rate spread (pts)-0.26 pts vs state
$87kMedian applicant income
229Loans originated
223Denied

Trend in Puerto Rico

YearApplicationsOriginatedDenial rateMedian rateRank in state
202351329432.6%5.75%#12
202447926932.2%6.00%#12
202551922943.0%5.88%#11

What Pentagon Federal Credit Union lends in Puerto Rico

By loan purpose

Home purchase 311 60% · 39.9% denied
Refinance 39 8% · 43.6% denied
Cash-out refinance 108 21% · 45.4% denied
Home improvement 29 6% · 51.7% denied
Other / HELOC 32 6% · 56.3% denied

By loan type

Conventional 281 54% · 46.6% denied
FHA 45 9% · 60.0% denied
VA 193 37% · 33.7% denied

Why it denied Puerto Rico applicants

Collateral 80 36%
Other 74 33%
Debt-to-income ratio 36 16%
Credit history 17 8%
Unverifiable information 7 3%
Insufficient cash 6 3%
Employment history 3 1%

Where in Puerto Rico

Counties with the most Pentagon Federal Credit Union applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
San Juan Municipio 592226 44.1%
Bayamón Municipio 371716 43.2%
Ponce Municipio 22118 36.4%
Carolina Municipio 22911 50.0%
Guaynabo Municipio 1888 44.4%
Dorado Municipio 1793 17.6%
Aguadilla Municipio 17114 23.5%
Humacao Municipio 1648 50.0%
Caguas Municipio 1468 57.1%
Cabo Rojo Municipio 1455 35.7%

Other large lenders in Puerto Rico

LenderGradeApplicationsDenial rateMedian rate
Banco Popular de Puerto RicoC 3,89420.4%6.25%
Firstbank Puerto RicoC 3,23322.0%5.75%
Oriental BankC 1,70820.0%5.50%
The Money HouseB 1,60210.8%6.00%
First Equity Mortgage BankersD 1,51717.7%6.00%
Preferred MortgageC 73211.6%5.75%
Hr MortgageD 69720.8%6.25%
Home Mortgage BankersC 6780.3%6.50%
Metro Island MortgageA 5880.2%5.75%
Trust MortgageC 5598.1%5.75%

Frequently asked questions

Puerto Rico: 519 applications in 2025, of which 229 were originated and 223 denied.

43.0% of all applications, or 49.3% of the applications it actually decided on. The Puerto Rico statewide average across all lenders was 15.8%.

The median rate on loans Pentagon Federal Credit Union originated in Puerto Rico in 2025 was 5.88%, against a statewide median of 6.13%.

About this data. Figures are Pentagon Federal Credit Union's own HMDA filing for properties located in Puerto Rico, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology