Mortgage lender · San Francisco, CA · LEI 254900DTLHVWQ7NP7R34

The Loan Store review: approval odds, rates and grade (2025)

The Loan Store earns a B, better than most large mortgage lenders. It turned down 12.2% of the applications it decided on in 2025, which ranks in the 64th percentile for approval odds. Its median loan was priced 0.41 points above the average prime offer rate, ranking in the 32nd percentile on pricing. Compared against 101 large mortgage lenders using 2025 HMDA filings.

59kApplications2025
68.0%Originatedof applications
12.2%Decision denial ratenational 22.6%
6.88%Median ratenational 6.63%
$14BLoan volume51 states

The Loan Store at a glance, 2025

Every figure is from the lender's own HMDA filing. "vs national" compares with all lenders combined.

10.9%Denial rate (all applications)-7.04 pts vs national
12.2%Denial rate (decided applications)-10.39 pts vs national
68.0%Origination rate+9.95 pts vs national
9.2%Withdrawn by applicant
1.1%Closed for incompleteness
6.88%Median interest rate+0.25 pts vs national
0.41Median rate spread (pts over APOR)+0.16 pts vs national
$285,000Median loan amount
$6,898Median total loan costs
$142kMedian applicant income
75%Median loan-to-value
10High-cost (HOEPA) loans

How the B grade breaks down

Each component is a percentile rank among 101 large mortgage lenders. Higher is better. Components the lender does not report are left out and the weights redistributed.

Approval oddsdecision denial rate, weight 45%

64th12.2% denied

Pricingmedian rate spread over APOR, weight 30%

32nd0.41 pts

Processwithdrawn + incomplete share, weight 15%

86th10.3%

Closing coststotal loan costs ÷ loan amount, weight 10%

58th2.42% of loan

Trend, 2023–2025

YearApplicationsOriginatedDenial rateDecision denialMedian rateVolume
20238,7305,19214.5%16.7%7.13%$1.6B
202437,52223,54812.7%13.9%6.99%$8.1B
202558,89540,03810.9%12.2%6.88%$14B

What The Loan Store lends

Applications by purpose and loan type in 2025, with the denial rate for each. A lender's mix explains a lot of its headline rate: HELOCs and FHA loans are denied far more often than conventional purchase loans.

By loan purpose

Home purchase 32,612 55% · 4.9% denied
Refinance 4,803 8% · 7.1% denied
Cash-out refinance 6,908 12% · 9.1% denied
Home improvement 5,401 9% · 26.3% denied
Other / HELOC 9,171 16% · 26.7% denied

By loan type

Conventional 53,479 91% · 11.2% denied
FHA 4,100 7% · 9.6% denied
VA 1,175 2% · 4.7% denied
USDA / RHS 141 0% · 15.6% denied

Also: 14,469 home-equity lines, 0 reverse mortgages, 129 manufactured homes, 17,331 investment properties.

Why The Loan Store denies applications

Primary reason reported for each of the 6,446 denials in 2025. Lenders can cite up to four reasons; this is the first one listed.

Debt-to-income ratio 3,305 51%
Collateral 986 15%
Incomplete application 872 14%
Other 630 10%
Credit history 424 7%
Insufficient cash 145 2%
Employment history 53 1%
Unverifiable information 31 0%

How these reasons compare nationally →

Who gets approved at The Loan Store

Decision denial rate by applicant profile. Groups with fewer than 20 applications are omitted.

Applicant incomeApplicationsOriginatedDecision denial rate
Under $50k2,7381,08241.5%
$50k – $100k12,4278,05914.7%
$100k – $150k13,2489,4179.7%
$150k – $250k14,19510,4977.5%
Over $250k11,1388,0817.6%
Applicant ageApplicationsOriginatedDecision denial rate
Under 251,4531,0749.1%
25–3411,2698,3147.8%
35–4416,57111,54411.0%
45–5413,8859,35713.0%
55–649,2905,91115.3%
65–744,6682,91616.2%
Over 741,75892221.0%

Where The Loan Store lends

51 states and 1,731 counties in 2025. Click a state for the lender's full record there.

StateApplicationsOriginatedDenial rateMedian rateRank in state
California12,7918,43211.7%6.75%#15
Florida7,6314,62716.1%7.13%#29
Texas5,1623,50211.9%6.75%#34
Arizona3,6582,5799.8%6.88%#20
Utah2,5241,9175.4%6.49%#12
Colorado2,2971,6468.6%6.63%#25
Illinois2,2361,7467.7%6.75%#40
Michigan2,0951,40712.0%6.99%#45
Washington1,7691,25310.5%6.63%#36
Georgia1,6721,05514.1%6.99%#56
New Jersey1,43891811.6%7.13%#52
North Carolina1,3941,0298.5%6.63%#68
Nevada1,2198368.9%6.75%#26
Oregon1,0788157.6%6.63%#40
Pennsylvania9906919.4%6.99%#87
South Carolina8976697.0%6.63%#64
Ohio8425868.2%6.88%#99
Virginia81454511.2%6.88%#89
Tennessee7905658.0%6.88%#82
Maryland67741917.0%6.88%#70
Alabama6404508.8%6.75%#74
Kentucky6294627.5%6.63%#67
Indiana5413878.3%6.75%#110
New York5413437.8%7.38%#128
Idaho5404135.4%6.63%#40
Alaska5193808.5%6.50%#7
Hawaii50532612.1%6.63%#17
Louisiana4813238.3%6.75%#59
Missouri40028110.5%6.75%#112
Minnesota30219810.3%7.13%#114
Connecticut25716314.4%6.88%#85
Kansas2261618.9%6.88%#92
Oklahoma2071379.2%6.88%#122
New Mexico1611107.5%6.88%#88
Wisconsin1388912.3%6.88%#218
Montana1371005.8%6.38%#57
Delaware1321067.6%6.99%#69
Arkansas95617.4%6.75%#153
Nebraska86665.8%6.88%#114
Wyoming745013.5%6.63%#63
Mississippi66426.1%6.88%#154
New Hampshire542813.0%6.63%#118
Maine46318.7%6.75%#128
Iowa37238.1%6.99%#251
West Virginia36265.6%6.75%#164
District of Columbia33213.0%6.88%#95
Massachusetts15720.0%8.65%#435
South Dakota9811.1%6.93%#142
Vermont7314.3%7.88%#129

Frequently asked questions

The Loan Store denied 12.2% of the applications it decided on in 2025. The national figure across all lenders was 22.6%. On approval odds it ranks in the 64th percentile of large mortgage lenders.

The most common reason The Loan Store gave in 2025 was "debt-to-income ratio", cited on 51.3% of its denials. Lenders report up to four reasons per denial to the CFPB; the full breakdown is on this page.

The median interest rate on loans The Loan Store originated in 2025 was 6.88%, and its median rate spread over the average prime offer rate was 0.41 points. Rates on this page are what borrowers actually got, not advertised rates.

In 2025, 55% of its applications were for home purchases, 20% for refinancing (including cash-out), and 25% for home improvement or other purposes. By loan type: 91% conventional, 7% FHA, 2% VA.

Every figure on this page comes from the Home Mortgage Disclosure Act (HMDA) Loan/Application Register published by the CFPB, which lenders are required by federal law to file. We add the grade and the comparisons; we do not add facts.

About this data. HMDA data is published once a year by the CFPB. The current release covers applications acted on in calendar year 2025. Figures describe applications the lender acted on, including loans it later sold. Interest rates and costs are medians on originated loans only; some depository institutions are exempt from reporting pricing fields, which is why a few cells read "—". MortgageGrades is not affiliated with The Loan Store. Data sources · Methodology