Largest lenders in Shelby County
| # | Lender | Grade | Applications | Originated | Denial rate | Median rate |
|---|---|---|---|---|---|---|
| 1 | Regions Bank | C | 1,591 | 546 | 49.0% | 4.99% |
| 2 | Rocket Mortgage | C | 1,283 | 838 | 23.4% | 6.69% |
| 3 | Pinnacle Bank | B | 1,049 | 767 | 10.5% | 6.50% |
| 4 | United Shore Financial Services | B | 955 | 640 | 17.9% | 6.13% |
| 5 | First Horizon Bank | B | 865 | 463 | 36.3% | 7.13% |
| 6 | Navy Federal Credit Union | D | 759 | 286 | 29.1% | 7.34% |
| 7 | Cadence Bank | B | 752 | 537 | 16.5% | 6.50% |
| 8 | Community Mortgage | A | 694 | 563 | 2.3% | 6.38% |
| 9 | Bank of America | F | 567 | 162 | 49.2% | 6.13% |
| 10 | Guaranteed Rate | B | 546 | 331 | 5.9% | 6.38% |
| 11 | Freedom Mortgage | B | 495 | 215 | 8.3% | 6.25% |
| 12 | Newrez | D | 491 | 112 | 28.1% | 6.50% |
| 13 | Bank of Bartlett | B | 471 | 206 | 40.6% | 6.99% |
| 14 | Pennymac Loan Services | C | 469 | 170 | 9.4% | 5.99% |
| 15 | Crosscountry Mortgage | B | 460 | 296 | 4.4% | 6.60% |
| 16 | Mortgage Research Center | C | 460 | 210 | 22.6% | 6.50% |
| 17 | Truist Bank | C | 412 | 149 | 48.5% | 6.79% |
| 18 | Trustmark National Bank | C | 410 | 255 | 23.9% | 6.75% |
| 19 | Kiavi Funding | D | 398 | 217 | 10.1% | 8.25% |
| 20 | AmeriSave Mortgage | D | 393 | 70 | 71.3% | 7.06% |
| 21 | Broker Solutions | D | 372 | 139 | 10.5% | 6.75% |
| 22 | Patriot Bank | B | 368 | 287 | 7.1% | 6.13% |
| 23 | Renasant Bank | B | 333 | 239 | 8.4% | 6.63% |
| 24 | Orion Federal Credit Union | B | 329 | 250 | 3.0% | 6.25% |
| 25 | First South Financial Federally Insured State-Chartered Credit Union | C | 313 | 171 | 24.3% | 1.99% |
Best approval odds in Shelby County
Lowest decision denial rate among lenders that decided at least 50 applications here in 2025.
| # | Lender | Decided | Decision denial rate |
|---|---|---|---|
| 1 | Financial Federal Bank | 164 | 1.2% |
| 2 | Provident Funding Associates | 101 | 2.0% |
| 3 | Mortgage Investors Group | 193 | 2.1% |
| 4 | Bartlett Mortgage | 192 | 2.6% |
| 5 | Community Mortgage | 579 | 2.8% |
| 6 | American Heritage Lending | 66 | 3.0% |
| 7 | Paragon Bank | 88 | 3.4% |
| 8 | Coastal Community Bank | 199 | 3.5% |
| 9 | Orion Federal Credit Union | 260 | 3.9% |
| 10 | Everett Financial | 101 | 5.0% |
What Shelby County borrowers applied for
By loan purpose
By loan type
Why applications were denied
Shelby County by year
| Year | Applications | Originated | Denial rate | Median rate | Median loan |
|---|---|---|---|---|---|
| 2023 | 24,909 | 13,634 | 21.8% | 6.88% | $155,000 |
| 2024 | 25,736 | 14,217 | 21.3% | 6.88% | $155,000 |
| 2025 | 26,949 | 14,546 | 20.8% | 6.62% | $165,000 |
Frequently asked questions
20.8% of applications in Shelby County were denied in 2025, against 17.1% statewide in Tennessee.
Regions Bank, with 1,591 applications in 2025 and a denial rate of 49.0%.
The median mortgage application in Shelby County in 2025 was for $165,000; the median property value on originated loans was $295,000.