Customers Bank in Pennsylvania vs the state
4.7%Denial rate-13.56 pts vs state
5.1%Decision denial rate-17.07 pts vs state
84.0%Origination rate+23.04 pts vs state
6.38%Median rate-0.25 pts vs state
0.16Rate spread (pts)-0.08 pts vs state
$53kMedian applicant income
231Loans originated
13Denied
Trend in Pennsylvania
| Year | Applications | Originated | Denial rate | Median rate | Rank in state |
|---|---|---|---|---|---|
| 2023 | 248 | 202 | 6.1% | 6.38% | #244 |
| 2024 | 306 | 256 | 6.5% | 6.50% | #206 |
| 2025 | 275 | 231 | 4.7% | 6.38% | #235 |
What Customers Bank lends in Pennsylvania
By loan purpose
By loan type
Why it denied Pennsylvania applicants
Where in Pennsylvania
Counties with the most Customers Bank applications in 2025.
| County | Applications | Originated | Denied | Denial rate |
|---|---|---|---|---|
| Berks County | 130 | 111 | 6 | 4.6% |
| Philadelphia County | 117 | 96 | 5 | 4.3% |
| Montgomery County | 5 | 4 | 0 | 0.0% |
| Bucks County | 4 | 3 | 0 | 0.0% |
| Delaware County | 4 | 3 | 1 | 25.0% |
| Luzerne County | 4 | 3 | 1 | 25.0% |
| Schuylkill County | 3 | 3 | 0 | 0.0% |
| Lehigh County | 3 | 3 | 0 | 0.0% |
| York County | 1 | 1 | 0 | 0.0% |
| Lebanon County | 1 | 1 | 0 | 0.0% |
Other large lenders in Pennsylvania
| Lender | Grade | Applications | Denial rate | Median rate |
|---|---|---|---|---|
| Rocket Mortgage | C | 22,411 | 18.6% | 6.75% |
| Citizens Bank | C | 18,256 | 28.1% | 7.65% |
| PNC Bank | D | 18,031 | 20.6% | 6.88% |
| United Shore Financial Services | B | 13,178 | 13.4% | 6.47% |
| Crosscountry Mortgage | B | 11,615 | 3.3% | 6.63% |
| Members 1st | B | 10,863 | 30.9% | 1.99% |
| First National Bank of Pennsylvania | B | 9,542 | 27.8% | 6.49% |
| Police & Fire | C | 8,460 | 34.6% | 6.25% |
| PENNSYLVANIA STATE EMPLOYEES Credit Union | C | 8,308 | 13.7% | 6.64% |
| Pennymac Loan Services | C | 7,900 | 12.6% | 6.50% |
Frequently asked questions
Pennsylvania: 275 applications in 2025, of which 231 were originated and 13 denied.
4.7% of all applications, or 5.1% of the applications it actually decided on. The Pennsylvania statewide average across all lenders was 18.3%.
The median rate on loans Customers Bank originated in Pennsylvania in 2025 was 6.38%, against a statewide median of 6.63%.
About this data. Figures are Customers Bank's own HMDA filing for properties located in Pennsylvania, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology