Citizens Bank · West Virginia · 2025

Citizens Bank in West Virginia: approval rate, denial rate and rates (2025)

Citizens Bank took 26 mortgage applications in West Virginia in 2025, ranking #183 of 565 lenders active in the state. It originated 65.4% of them and denied 11.5% (15.0% of the applications it decided), against a statewide denial rate of 21.2%.

26Applicationsin WV
15.0%Decision denial ratestate 26.7%
6.38%Median ratestate 6.62%
$265,000Median loanstate $145,000
$4.6MVolume17 counties

Citizens Bank in West Virginia vs the state

11.5%Denial rate-9.65 pts vs state
15.0%Decision denial rate-11.66 pts vs state
65.4%Origination rate+10.59 pts vs state
6.38%Median rate-0.25 pts vs state
0.28Rate spread (pts)-0.13 pts vs state
$120kMedian applicant income
17Loans originated
3Denied

Trend in West Virginia

YearApplicationsOriginatedDenial rateMedian rateRank in state
202331206.5%6.50%#161
2024381718.4%6.88%#152
2025261711.5%6.38%#183

What Citizens Bank lends in West Virginia

By loan purpose

Home purchase 18 69% · 0.0% denied
Refinance 2 8% · 50.0% denied
Cash-out refinance 6 23% · 33.3% denied

By loan type

Conventional 18 69% · 16.7% denied
FHA 8 31% · 0.0% denied

Why it denied West Virginia applicants

Collateral 2 67%
Credit history 1 33%

Where in West Virginia

Counties with the most Citizens Bank applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
Monongalia County 520 0.0%
Berkeley County 431 25.0%
Jefferson County 220 0.0%
Hancock County 220 0.0%
Raleigh County 110 0.0%
Kanawha County 110 0.0%
Putnam County 110 0.0%
Lewis County 101 100.0%
Morgan County 101 100.0%
Greenbrier County 100 0.0%

Other large lenders in West Virginia

LenderGradeApplicationsDenial rateMedian rate
Rocket MortgageC 3,61523.0%6.88%
Vanderbilt Mortgage and FinanceF 3,21438.5%9.99%
City National Bank of West VirginiaC 2,87025.0%6.29%
The Huntington National BankD 2,19428.1%7.00%
Truist BankC 1,77631.1%6.63%
Loandepot.ComD 1,62418.7%6.58%
Mortgage Research CenterC 1,59217.4%6.25%
WesBanco BankB 1,47516.7%6.01%
Movement MortgageA 1,1675.4%6.63%
Crosscountry MortgageB 1,1404.0%6.58%

Frequently asked questions

West Virginia: 26 applications in 2025, of which 17 were originated and 3 denied.

11.5% of all applications, or 15.0% of the applications it actually decided on. The West Virginia statewide average across all lenders was 21.2%.

The median rate on loans Citizens Bank originated in West Virginia in 2025 was 6.38%, against a statewide median of 6.62%.

About this data. Figures are Citizens Bank's own HMDA filing for properties located in West Virginia, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology