Citizens Bank · New Hampshire · 2025

Citizens Bank in New Hampshire: approval rate, denial rate and rates (2025)

Citizens Bank took 4,969 mortgage applications in New Hampshire in 2025, ranking #1 of 535 lenders active in the state. It originated 64.3% of them and denied 24.3% (26.8% of the applications it decided), against a statewide denial rate of 16.5%.

5.0kApplicationsin NH
26.8%Decision denial ratestate 20.3%
7.40%Median ratestate 6.82%
$205,000Median loanstate $265,000
$772MVolume10 counties

Citizens Bank in New Hampshire vs the state

24.3%Denial rate+7.76 pts vs state
26.8%Decision denial rate+6.49 pts vs state
64.3%Origination rate+2.57 pts vs state
7.40%Median rate+0.58 pts vs state
0.20Rate spread (pts)-0.04 pts vs state
$113kMedian applicant income
3,194Loans originated
1,205Denied

Trend in New Hampshire

YearApplicationsOriginatedDenial rateMedian rateRank in state
20234,1992,52029.8%8.25%#1
20243,7812,30627.1%8.65%#1
20254,9693,19424.3%7.40%#1

What Citizens Bank lends in New Hampshire

By loan purpose

Home purchase 415 8% · 17.6% denied
Refinance 1,858 37% · 19.7% denied
Cash-out refinance 110 2% · 20.0% denied
Home improvement 1,382 28% · 26.4% denied
Other / HELOC 1,204 24% · 31.5% denied

By loan type

Conventional 4,945 100% · 24.2% denied
FHA 20 0% · 35.0% denied
VA 4 0% · 25.0% denied

Why it denied New Hampshire applicants

Debt-to-income ratio 719 60%
Collateral 249 21%
Credit history 160 13%
Other 34 3%
Unverifiable information 21 2%
Employment history 20 2%
Insufficient cash 2 0%

Where in New Hampshire

Counties with the most Citizens Bank applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
Hillsborough County 1,546988384 24.8%
Rockingham County 1,4971,003323 21.6%
Merrimack County 491322110 22.4%
Strafford County 36324377 21.2%
Carroll County 29616683 28.0%
Belknap County 25315772 28.5%
Grafton County 24815967 27.0%
Sullivan County 1096143 39.4%
Cheshire County 865124 27.9%
Coos County 804422 27.5%

Other large lenders in New Hampshire

LenderGradeApplicationsDenial rateMedian rate
CMG MortgageA 3,4992.5%6.63%
Rocket MortgageC 3,09017.0%6.75%
United Shore Financial ServicesB 2,4888.8%6.50%
Service Federal Credit UnionC 2,30025.5%6.49%
TD BankD 1,81122.5%7.54%
St. Mary's Bank Credit UnionB 1,51421.2%7.25%
Lighthouse Federal Credit UnionD 1,31134.3%7.49%
DigitalD 1,12920.3%7.74%
Bank of AmericaF 1,06828.9%5.99%
Guild MortgageA 9705.5%6.63%

Frequently asked questions

New Hampshire: 4,969 applications in 2025, of which 3,194 were originated and 1,205 denied.

24.3% of all applications, or 26.8% of the applications it actually decided on. The New Hampshire statewide average across all lenders was 16.5%.

The median rate on loans Citizens Bank originated in New Hampshire in 2025 was 7.40%, against a statewide median of 6.82%.

About this data. Figures are Citizens Bank's own HMDA filing for properties located in New Hampshire, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology