Citadel Servicing · Texas · 2025

Citadel Servicing in Texas: approval rate, denial rate and rates (2025)

Citadel Servicing took 1,122 mortgage applications in Texas in 2025, ranking #162 of 1,568 lenders active in the state. It originated 58.0% of them and denied 3.9% (4.2% of the applications it decided), against a statewide denial rate of 19.4%.

1.1kApplicationsin TX
4.2%Decision denial ratestate 24.9%
7.63%Median ratestate 6.50%
$265,000Median loanstate $245,000
$256MVolume85 counties

Citadel Servicing in Texas vs the state

3.9%Denial rate-15.51 pts vs state
4.2%Decision denial rate-20.69 pts vs state
58.0%Origination rate+3.14 pts vs state
7.63%Median rate+1.13 pts vs state
1.12Rate spread (pts)+0.93 pts vs state
$218kMedian applicant income
651Loans originated
44Denied

Trend in Texas

YearApplicationsOriginatedDenial rateMedian rateRank in state
20238664086.8%9.00%#172
20241,1725605.7%8.50%#148
20251,1226513.9%7.63%#162

What Citadel Servicing lends in Texas

By loan purpose

Home purchase 577 51% · 2.1% denied
Refinance 140 12% · 5.7% denied
Cash-out refinance 405 36% · 5.9% denied

By loan type

Conventional 1,122 100% · 3.9% denied

Why it denied Texas applicants

Other 19 43%
Collateral 15 34%
Debt-to-income ratio 4 9%
Unverifiable information 4 9%
Credit history 1 2%
Insufficient cash 1 2%

Where in Texas

Counties with the most Citadel Servicing applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
Harris County 2451545 2.0%
Fort Bend County 128805 3.9%
Dallas County 88513 3.4%
Tarrant County 72442 2.8%
Bexar County 62245 8.1%
Collin County 59322 3.4%
Travis County 55312 3.6%
Montgomery County 49251 2.0%
Denton County 34261 2.9%
Hidalgo County 33250 0.0%

Other large lenders in Texas

LenderGradeApplicationsDenial rateMedian rate
United Shore Financial ServicesB 56,49111.0%6.25%
Rocket MortgageC 45,65822.4%6.63%
21st MortgageF 37,96145.9%9.94%
Dhi Mortgage CompanyB 26,34813.5%4.50%
Lennar MortgageA 21,95920.5%4.50%
Bank of AmericaF 18,00843.0%6.24%
JPMorgan Chase BankB 16,2609.8%6.45%
CMG MortgageA 15,9783.9%6.50%
Vanderbilt Mortgage and FinanceF 15,68344.7%10.50%
Triad Financial ServicesD 15,15850.0%9.35%

Frequently asked questions

Texas: 1,122 applications in 2025, of which 651 were originated and 44 denied.

3.9% of all applications, or 4.2% of the applications it actually decided on. The Texas statewide average across all lenders was 19.4%.

The median rate on loans Citadel Servicing originated in Texas in 2025 was 7.63%, against a statewide median of 6.50%.

About this data. Figures are Citadel Servicing's own HMDA filing for properties located in Texas, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology