Citadel Servicing in West Virginia vs the state
33.3%Denial rate+12.14 pts vs state
33.3%Decision denial rate+6.67 pts vs state
16.7%Origination rate-38.12 pts vs state
7.38%Median rate+0.75 pts vs state
—Rate spread (pts)
—Median applicant income
1Loans originated
2Denied
Trend in West Virginia
| Year | Applications | Originated | Denial rate | Median rate | Rank in state |
|---|---|---|---|---|---|
| 2024 | 8 | 3 | 12.5% | 8.00% | #272 |
| 2025 | 6 | 1 | 33.3% | 7.38% | #298 |
What Citadel Servicing lends in West Virginia
By loan purpose
By loan type
Why it denied West Virginia applicants
Where in West Virginia
Counties with the most Citadel Servicing applications in 2025.
| County | Applications | Originated | Denied | Denial rate |
|---|---|---|---|---|
| Kanawha County | 2 | 0 | 2 | 100.0% |
| Hampshire County | 1 | 1 | 0 | 0.0% |
| Cabell County | 1 | 0 | 0 | 0.0% |
| Berkeley County | 1 | 0 | 0 | 0.0% |
| Wood County | 1 | 0 | 0 | 0.0% |
Other large lenders in West Virginia
| Lender | Grade | Applications | Denial rate | Median rate |
|---|---|---|---|---|
| Rocket Mortgage | C | 3,615 | 23.0% | 6.88% |
| Vanderbilt Mortgage and Finance | F | 3,214 | 38.5% | 9.99% |
| City National Bank of West Virginia | C | 2,870 | 25.0% | 6.29% |
| The Huntington National Bank | D | 2,194 | 28.1% | 7.00% |
| Truist Bank | C | 1,776 | 31.1% | 6.63% |
| Loandepot.Com | D | 1,624 | 18.7% | 6.58% |
| Mortgage Research Center | C | 1,592 | 17.4% | 6.25% |
| WesBanco Bank | B | 1,475 | 16.7% | 6.01% |
| Movement Mortgage | A | 1,167 | 5.4% | 6.63% |
| Crosscountry Mortgage | B | 1,140 | 4.0% | 6.58% |
Frequently asked questions
West Virginia: 6 applications in 2025, of which 1 were originated and 2 denied.
33.3% of all applications, or 33.3% of the applications it actually decided on. The West Virginia statewide average across all lenders was 21.2%.
The median rate on loans Citadel Servicing originated in West Virginia in 2025 was 7.38%, against a statewide median of 6.62%.
About this data. Figures are Citadel Servicing's own HMDA filing for properties located in West Virginia, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology