Mortgage lender · San Jose, CA · LEI 549300JPGMCMBEJEK584

Digital review: approval odds, rates and grade (2025)

Digital earns a D, weaker than most mid-size mortgage lenders. It turned down 29.9% of the applications it decided on in 2025, which ranks in the 9th percentile for approval odds. Its median loan was priced 0.54 points above the average prime offer rate, ranking in the 18th percentile on pricing. Compared against 581 mid-size mortgage lenders using 2025 HMDA filings.

8.3kApplications2025
46.8%Originatedof applications
29.9%Decision denial ratenational 22.6%
7.74%Median ratenational 6.63%
$1.0BLoan volume47 states

Digital at a glance, 2025

Every figure is from the lender's own HMDA filing. "vs national" compares with all lenders combined.

20.4%Denial rate (all applications)+2.37 pts vs national
29.9%Denial rate (decided applications)+7.32 pts vs national
46.8%Origination rate-11.26 pts vs national
12.2%Withdrawn by applicant
19.8%Closed for incompleteness
7.74%Median interest rate+1.12 pts vs national
0.54Median rate spread (pts over APOR)+0.29 pts vs national
$205,000Median loan amount
$850Median total loan costs
$158kMedian applicant income
65%Median loan-to-value
0High-cost (HOEPA) loans

How the D grade breaks down

Each component is a percentile rank among 581 mid-size mortgage lenders. Higher is better. Components the lender does not report are left out and the weights redistributed.

Approval oddsdecision denial rate, weight 45%

9th29.9% denied

Pricingmedian rate spread over APOR, weight 30%

18th0.54 pts

Processwithdrawn + incomplete share, weight 15%

7th32.0%

Closing coststotal loan costs ÷ loan amount, weight 10%

98th0.41% of loan

Trend, 2023–2025

YearApplicationsOriginatedDenial rateDecision denialMedian rateVolume
202314,5995,51219.5%33.8%6.74%$1.6B
202411,4254,23223.2%37.9%7.87%$951M
20258,2893,87720.4%29.9%7.74%$1.0B

What Digital lends

Applications by purpose and loan type in 2025, with the denial rate for each. A lender's mix explains a lot of its headline rate: HELOCs and FHA loans are denied far more often than conventional purchase loans.

By loan purpose

Home purchase 2,315 28% · 13.2% denied
Refinance 748 9% · 13.5% denied
Cash-out refinance 1,430 17% · 20.4% denied
Home improvement 2,257 27% · 17.5% denied
Other / HELOC 1,539 19% · 38.7% denied

By loan type

Conventional 8,289 100% · 20.4% denied

Also: 3,407 home-equity lines, 0 reverse mortgages, 4 manufactured homes, 225 investment properties.

Why Digital denies applications

Primary reason reported for each of the 1,687 denials in 2025. Lenders can cite up to four reasons; this is the first one listed.

Debt-to-income ratio 763 45%
Credit history 439 26%
Collateral 241 14%
Other 175 10%
Unverifiable information 37 2%
Employment history 14 1%
Insufficient cash 14 1%
Incomplete application 4 0%

How these reasons compare nationally →

Who gets approved at Digital

Decision denial rate by applicant profile. Groups with fewer than 20 applications are omitted.

Applicant incomeApplicationsOriginatedDecision denial rate
Under $50k2625675.2%
$50k – $100k1,39561942.2%
$100k – $150k2,05299428.7%
$150k – $250k2,8501,43921.6%
Over $250k1,58668821.4%
Applicant ageApplicationsOriginatedDecision denial rate
Under 2529952.6%
25–341,22442033.6%
35–442,7411,23128.4%
45–542,1971,10929.7%
55–641,30367930.4%
65–7456629930.4%
Over 741839333.1%

Where Digital lends

47 states and 519 counties in 2025. Click a state for the lender's full record there.

StateApplicationsOriginatedDenial rateMedian rateRank in state
Massachusetts3,4611,76923.8%7.75%#12
New Hampshire1,12965120.3%7.74%#9
New Jersey39115317.7%7.50%#139
Texas3858920.5%6.75%#302
California36014817.2%7.74%#300
Georgia35818416.5%7.75%#187
Florida2329421.6%7.50%#347
North Carolina1964911.2%6.00%#234
Virginia1516423.2%7.50%#241
Illinois1405216.4%7.75%#303
Pennsylvania1265112.7%7.50%#350
New York1054522.9%7.99%#261
Washington103358.7%7.50%#235
Rhode Island934126.9%7.74%#73
Ohio893312.4%7.50%#342
Arizona843616.7%7.63%#261
Colorado845015.5%7.75%#244
Connecticut713616.9%6.81%#199
Maryland692615.9%7.87%#277
Tennessee66379.1%7.75%#374
Missouri621717.7%7.74%#325
Maine613218.0%7.13%#119
South Carolina603016.7%7.75%#322
Michigan562616.1%8.12%#338
Minnesota502114.0%5.88%#289
Arkansas451220.0%5.94%#213
Indiana441715.9%7.25%#363
Delaware29810.3%6.81%#155
Kentucky251212.0%7.56%#330
Oregon2299.1%7.25%#288
Wisconsin1880.0%6.25%#431
Nevada17529.4%7.75%#286
Vermont17929.4%7.25%#86
Kansas14614.3%8.12%#329
Nebraska1130.0%7.99%#244
Alabama9333.3%7.75%#497
Iowa930.0%8.00%#369
Oklahoma930.0%7.75%#408
Mississippi810.0%7.25%#295
Louisiana6233.3%7.19%#419
Utah6250.0%6.81%#319

Frequently asked questions

Digital denied 29.9% of the applications it decided on in 2025. The national figure across all lenders was 22.6%. On approval odds it ranks in the 9th percentile of mid-size mortgage lenders.

The most common reason Digital gave in 2025 was "debt-to-income ratio", cited on 45.2% of its denials. Lenders report up to four reasons per denial to the CFPB; the full breakdown is on this page.

The median interest rate on loans Digital originated in 2025 was 7.74%, and its median rate spread over the average prime offer rate was 0.54 points. Rates on this page are what borrowers actually got, not advertised rates.

In 2025, 28% of its applications were for home purchases, 26% for refinancing (including cash-out), and 46% for home improvement or other purposes. By loan type: 100% conventional, 0% FHA, 0% VA.

Every figure on this page comes from the Home Mortgage Disclosure Act (HMDA) Loan/Application Register published by the CFPB, which lenders are required by federal law to file. We add the grade and the comparisons; we do not add facts.

About this data. HMDA data is published once a year by the CFPB. The current release covers applications acted on in calendar year 2025. Figures describe applications the lender acted on, including loans it later sold. Interest rates and costs are medians on originated loans only; some depository institutions are exempt from reporting pricing fields, which is why a few cells read "—". MortgageGrades is not affiliated with Digital. Data sources · Methodology