Digital · Massachusetts · 2025

Digital in Massachusetts: approval rate, denial rate and rates (2025)

Digital took 3,461 mortgage applications in Massachusetts in 2025, ranking #12 of 799 lenders active in the state. It originated 51.1% of them and denied 23.8% (31.5% of the applications it decided), against a statewide denial rate of 16.2%.

3.5kApplicationsin MA
31.5%Decision denial ratestate 20.0%
7.75%Median ratestate 6.63%
$145,000Median loanstate $325,000
$435MVolume14 counties

Digital in Massachusetts vs the state

23.8%Denial rate+7.63 pts vs state
31.5%Decision denial rate+11.51 pts vs state
51.1%Origination rate-11.49 pts vs state
7.75%Median rate+1.13 pts vs state
0.56Rate spread (pts)+0.47 pts vs state
$139kMedian applicant income
1,769Loans originated
825Denied

Trend in Massachusetts

YearApplicationsOriginatedDenial rateMedian rateRank in state
20234,1481,87628.6%7.24%#6
20244,4111,93527.5%7.99%#10
20253,4611,76923.8%7.75%#12

What Digital lends in Massachusetts

By loan purpose

Home purchase 718 21% · 17.7% denied
Refinance 185 5% · 16.2% denied
Cash-out refinance 684 20% · 21.9% denied
Home improvement 1,126 33% · 18.2% denied
Other / HELOC 748 22% · 41.8% denied

By loan type

Conventional 3,461 100% · 23.8% denied

Why it denied Massachusetts applicants

Debt-to-income ratio 366 44%
Credit history 252 31%
Other 89 11%
Collateral 89 11%
Unverifiable information 17 2%
Employment history 6 1%
Insufficient cash 5 1%
Incomplete application 1 0%

Where in Massachusetts

Counties with the most Digital applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
Worcester County 1,196652277 23.2%
Middlesex County 1,159611236 20.4%
Essex County 459206146 31.8%
Norfolk County 23310948 20.6%
Plymouth County 1316435 26.7%
Bristol County 863129 33.7%
Suffolk County 853526 30.6%
Barnstable County 492712 24.5%
Hampden County 351510 28.6%
Franklin County 1071 10.0%

Other large lenders in Massachusetts

LenderGradeApplicationsDenial rateMedian rate
Citizens BankC 17,47629.0%7.40%
Rocket MortgageC 8,69815.9%6.75%
Bank of AmericaF 7,78430.1%5.99%
Guaranteed RateB 7,3134.5%6.50%
Eastern BankB 6,21631.8%6.99%
Rockland TrustC 5,99028.6%6.99%
Leader BankA 5,9131.8%6.25%
United Shore Financial ServicesB 5,89812.8%6.50%
Crosscountry MortgageB 5,6343.8%6.63%
TD BankD 3,77826.9%7.44%

Frequently asked questions

Massachusetts: 3,461 applications in 2025, of which 1,769 were originated and 825 denied.

23.8% of all applications, or 31.5% of the applications it actually decided on. The Massachusetts statewide average across all lenders was 16.2%.

The median rate on loans Digital originated in Massachusetts in 2025 was 7.75%, against a statewide median of 6.63%.

About this data. Figures are Digital's own HMDA filing for properties located in Massachusetts, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology