Citizens Bank · Tennessee · 2025

Citizens Bank in Tennessee: approval rate, denial rate and rates (2025)

Citizens Bank took 158 mortgage applications in Tennessee in 2025, ranking #248 of 1,274 lenders active in the state. It originated 91.8% of them and denied 1.9% (2.0% of the applications it decided), against a statewide denial rate of 17.1%.

158Applicationsin TN
2.0%Decision denial ratestate 21.7%
Median ratestate 6.62%
$185,000Median loanstate $225,000
$55MVolume19 counties

Citizens Bank in Tennessee vs the state

1.9%Denial rate-15.24 pts vs state
2.0%Decision denial rate-19.67 pts vs state
91.8%Origination rate+33.69 pts vs state
Median rate
Rate spread (pts)
$120kMedian applicant income
145Loans originated
3Denied

Trend in Tennessee

YearApplicationsOriginatedDenial rateMedian rateRank in state
20231501402.0%#234
20241261084.0%#267
20251581451.9%#248

What Citizens Bank lends in Tennessee

By loan purpose

Home purchase 118 75% · 1.7% denied
Refinance 24 15% · 4.2% denied
Cash-out refinance 13 8% · 0.0% denied
Home improvement 3 2% · 0.0% denied

By loan type

Conventional 158 100% · 1.9% denied

Where in Tennessee

Counties with the most Citizens Bank applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
Sullivan County 40362 5.0%
Knox County 35310 0.0%
Washington County 20171 5.0%
Carter County 17150 0.0%
Hamblen County 880 0.0%
Unicoi County 440 0.0%
Jefferson County 440 0.0%
Cocke County 440 0.0%
Blount County 440 0.0%
Anderson County 330 0.0%

Other large lenders in Tennessee

LenderGradeApplicationsDenial rateMedian rate
Rocket MortgageC 16,50317.3%6.50%
United Shore Financial ServicesB 12,45810.9%6.12%
Regions BankC 11,24736.5%4.99%
Vanderbilt Mortgage and FinanceF 9,64935.8%8.75%
Mortgage Research CenterC 6,56817.3%6.25%
FirstBankC 5,67714.5%6.88%
CMG MortgageA 5,6432.9%6.50%
Freedom MortgageB 5,4938.0%6.25%
Pennymac Loan ServicesC 5,33111.2%6.00%
Mortgage Investors GroupB 4,4543.5%6.50%

Frequently asked questions

Tennessee: 158 applications in 2025, of which 145 were originated and 3 denied.

1.9% of all applications, or 2.0% of the applications it actually decided on. The Tennessee statewide average across all lenders was 17.1%.

This lender did not report interest rates on its originated loans (some institutions are exempt from HMDA pricing fields).

About this data. Figures are Citizens Bank's own HMDA filing for properties located in Tennessee, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology