Citadel Servicing · Ohio · 2025

Citadel Servicing in Ohio: approval rate, denial rate and rates (2025)

Citadel Servicing took 115 mortgage applications in Ohio in 2025, ranking #310 of 1,092 lenders active in the state. It originated 58.3% of them and denied 6.1% (6.3% of the applications it decided), against a statewide denial rate of 17.7%.

115Applicationsin OH
6.3%Decision denial ratestate 21.9%
8.13%Median ratestate 6.88%
$165,000Median loanstate $155,000
$17MVolume29 counties

Citadel Servicing in Ohio vs the state

6.1%Denial rate-11.60 pts vs state
6.3%Decision denial rate-15.64 pts vs state
58.3%Origination rate-1.64 pts vs state
8.13%Median rate+1.25 pts vs state
1.39Rate spread (pts)+1.00 pts vs state
$168kMedian applicant income
67Loans originated
7Denied

Trend in Ohio

YearApplicationsOriginatedDenial rateMedian rateRank in state
2023112486.3%9.38%#288
2024124586.5%9.13%#279
2025115676.1%8.13%#310

What Citadel Servicing lends in Ohio

By loan purpose

Home purchase 62 54% · 4.8% denied
Refinance 6 5% · 16.7% denied
Cash-out refinance 47 41% · 6.4% denied

By loan type

Conventional 115 100% · 6.1% denied

Why it denied Ohio applicants

Other 4 57%
Collateral 3 43%

Where in Ohio

Counties with the most Citadel Servicing applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
Cuyahoga County 32162 6.3%
Franklin County 1180 0.0%
Montgomery County 1081 10.0%
Hamilton County 971 11.1%
Summit County 640 0.0%
Lucas County 650 0.0%
Ashtabula County 321 33.3%
Delaware County 310 0.0%
Lorain County 300 0.0%
Lake County 300 0.0%

Other large lenders in Ohio

LenderGradeApplicationsDenial rateMedian rate
The Huntington National BankD 42,68325.8%7.59%
Rocket MortgageC 23,16518.5%6.63%
Fifth Third BankD 21,93925.6%7.50%
Crosscountry MortgageB 16,0663.1%6.75%
United Shore Financial ServicesB 14,62613.1%6.45%
Third Federal Savings and Loan Association of ClevelandC 12,62223.0%6.74%
PNC BankD 11,60724.6%7.40%
Wright-Patt Credit UnionC 8,79128.1%7.50%
U.S. BankD 8,62338.0%7.60%
Citizens BankC 7,77524.3%7.65%

Frequently asked questions

Ohio: 115 applications in 2025, of which 67 were originated and 7 denied.

6.1% of all applications, or 6.3% of the applications it actually decided on. The Ohio statewide average across all lenders was 17.7%.

The median rate on loans Citadel Servicing originated in Ohio in 2025 was 8.13%, against a statewide median of 6.88%.

About this data. Figures are Citadel Servicing's own HMDA filing for properties located in Ohio, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology