Citadel Servicing in Missouri vs the state
5.3%Denial rate-9.74 pts vs state
5.6%Decision denial rate-13.07 pts vs state
52.0%Origination rate-10.66 pts vs state
8.13%Median rate+1.50 pts vs state
1.21Rate spread (pts)+0.86 pts vs state
$133kMedian applicant income
39Loans originated
4Denied
Trend in Missouri
| Year | Applications | Originated | Denial rate | Median rate | Rank in state |
|---|---|---|---|---|---|
| 2023 | 51 | 31 | 5.9% | 9.00% | #320 |
| 2024 | 53 | 26 | 7.6% | 9.00% | #326 |
| 2025 | 75 | 39 | 5.3% | 8.13% | #302 |
What Citadel Servicing lends in Missouri
By loan purpose
By loan type
Why it denied Missouri applicants
Where in Missouri
Counties with the most Citadel Servicing applications in 2025.
| County | Applications | Originated | Denied | Denial rate |
|---|---|---|---|---|
| Jackson County | 20 | 10 | 1 | 5.0% |
| St. Louis County | 14 | 4 | 1 | 7.1% |
| Cass County | 6 | 4 | 0 | 0.0% |
| Taney County | 5 | 3 | 0 | 0.0% |
| St. Louis city | 5 | 1 | 1 | 20.0% |
| Clay County | 5 | 5 | 0 | 0.0% |
| St. Charles County | 4 | 3 | 0 | 0.0% |
| Jasper County | 2 | 1 | 0 | 0.0% |
| Nodaway County | 2 | 2 | 0 | 0.0% |
| Platte County | 2 | 1 | 0 | 0.0% |
Other large lenders in Missouri
| Lender | Grade | Applications | Denial rate | Median rate |
|---|---|---|---|---|
| Rocket Mortgage | C | 10,460 | 18.4% | 6.63% |
| Flat Branch Mortgage | A | 8,999 | 0.9% | 6.63% |
| Guild Mortgage | A | 7,388 | 2.5% | 6.63% |
| U.S. Bank | D | 7,190 | 32.8% | 7.63% |
| The Central Trust Bank | C | 7,022 | 9.7% | 6.63% |
| United Shore Financial Services | B | 6,710 | 8.0% | 6.55% |
| Communityamerica Credit Union | B | 5,843 | 16.8% | 6.49% |
| Mortgage Research Center | C | 5,734 | 15.6% | 6.25% |
| Broker Solutions | D | 5,007 | 7.8% | 6.88% |
| Commerce Bank | D | 4,905 | 27.2% | 6.72% |
Frequently asked questions
Missouri: 75 applications in 2025, of which 39 were originated and 4 denied.
5.3% of all applications, or 5.6% of the applications it actually decided on. The Missouri statewide average across all lenders was 15.1%.
The median rate on loans Citadel Servicing originated in Missouri in 2025 was 8.13%, against a statewide median of 6.63%.
About this data. Figures are Citadel Servicing's own HMDA filing for properties located in Missouri, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology