Citizens Bank · Tennessee · 2025

Citizens Bank in Tennessee: approval rate, denial rate and rates (2025)

Citizens Bank took 195 mortgage applications in Tennessee in 2025, ranking #221 of 1,274 lenders active in the state. It originated 90.3% of them and denied 3.6% (3.7% of the applications it decided), against a statewide denial rate of 17.1%.

195Applicationsin TN
3.7%Decision denial ratestate 21.7%
Median ratestate 6.62%
$145,000Median loanstate $225,000
$34MVolume16 counties

Citizens Bank in Tennessee vs the state

3.6%Denial rate-13.55 pts vs state
3.7%Decision denial rate-17.96 pts vs state
90.3%Origination rate+32.18 pts vs state
Median rate
Rate spread (pts)
$78kMedian applicant income
176Loans originated
7Denied

Trend in Tennessee

YearApplicationsOriginatedDenial rateMedian rateRank in state
20232162042.3%#182
20242091867.7%#196
20251951763.6%#221

What Citizens Bank lends in Tennessee

By loan purpose

Home purchase 84 43% · 1.2% denied
Refinance 64 33% · 3.1% denied
Home improvement 22 11% · 18.2% denied
Other / HELOC 25 13% · 0.0% denied

By loan type

Conventional 195 100% · 3.6% denied

Where in Tennessee

Counties with the most Citizens Bank applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
Smith County 87830 0.0%
White County 49376 12.2%
Putnam County 18180 0.0%
DeKalb County 871 12.5%
Wilson County 880 0.0%
Jackson County 660 0.0%
Macon County 550 0.0%
Knox County 310 0.0%
Overton County 220 0.0%
Van Buren County 220 0.0%

Other large lenders in Tennessee

LenderGradeApplicationsDenial rateMedian rate
Rocket MortgageC 16,50317.3%6.50%
United Shore Financial ServicesB 12,45810.9%6.12%
Regions BankC 11,24736.5%4.99%
Vanderbilt Mortgage and FinanceF 9,64935.8%8.75%
Mortgage Research CenterC 6,56817.3%6.25%
FirstBankC 5,67714.5%6.88%
CMG MortgageA 5,6432.9%6.50%
Freedom MortgageB 5,4938.0%6.25%
Pennymac Loan ServicesC 5,33111.2%6.00%
Mortgage Investors GroupB 4,4543.5%6.50%

Frequently asked questions

Tennessee: 195 applications in 2025, of which 176 were originated and 7 denied.

3.6% of all applications, or 3.7% of the applications it actually decided on. The Tennessee statewide average across all lenders was 17.1%.

This lender did not report interest rates on its originated loans (some institutions are exempt from HMDA pricing fields).

About this data. Figures are Citizens Bank's own HMDA filing for properties located in Tennessee, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology