Citadel Servicing · Washington · 2025

Citadel Servicing in Washington: approval rate, denial rate and rates (2025)

Citadel Servicing took 258 mortgage applications in Washington in 2025, ranking #165 of 822 lenders active in the state. It originated 56.6% of them and denied 6.6% (7.0% of the applications it decided), against a statewide denial rate of 15.7%.

258Applicationsin WA
7.0%Decision denial ratestate 19.5%
7.50%Median ratestate 6.63%
$375,000Median loanstate $335,000
$66MVolume29 counties

Citadel Servicing in Washington vs the state

6.6%Denial rate-9.06 pts vs state
7.0%Decision denial rate-12.57 pts vs state
56.6%Origination rate-4.47 pts vs state
7.50%Median rate+0.88 pts vs state
1.10Rate spread (pts)+0.91 pts vs state
$195kMedian applicant income
146Loans originated
17Denied

Trend in Washington

YearApplicationsOriginatedDenial rateMedian rateRank in state
20232091142.9%8.63%#154
20242451436.1%8.13%#151
20252581466.6%7.50%#165

What Citadel Servicing lends in Washington

By loan purpose

Home purchase 102 40% · 5.9% denied
Refinance 36 14% · 8.3% denied
Cash-out refinance 120 47% · 6.7% denied

By loan type

Conventional 258 100% · 6.6% denied

Why it denied Washington applicants

Other 9 53%
Collateral 5 29%
Debt-to-income ratio 1 6%
Credit history 1 6%
Unverifiable information 1 6%

Where in Washington

Counties with the most Citadel Servicing applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
King County 76495 6.6%
Pierce County 42163 7.1%
Snohomish County 23141 4.3%
Clark County 2083 15.0%
Island County 1061 10.0%
Benton County 861 12.5%
Franklin County 840 0.0%
Yakima County 731 14.3%
Spokane County 750 0.0%
Grays Harbor County 740 0.0%

Other large lenders in Washington

LenderGradeApplicationsDenial rateMedian rate
Boeing Employees Credit UnionB 21,59923.8%6.13%
Rocket MortgageC 14,30115.9%6.63%
United Shore Financial ServicesB 13,77010.0%6.13%
Guild MortgageA 8,0563.4%6.63%
CMG MortgageA 7,8173.1%6.63%
Movement MortgageA 7,4723.6%6.63%
Bank of AmericaF 6,98627.0%5.99%
Crosscountry MortgageB 6,9033.1%6.63%
U.S. BankD 6,56827.6%6.63%
NewrezD 5,84912.9%6.63%

Frequently asked questions

Washington: 258 applications in 2025, of which 146 were originated and 17 denied.

6.6% of all applications, or 7.0% of the applications it actually decided on. The Washington statewide average across all lenders was 15.7%.

The median rate on loans Citadel Servicing originated in Washington in 2025 was 7.50%, against a statewide median of 6.63%.

About this data. Figures are Citadel Servicing's own HMDA filing for properties located in Washington, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology