USAA Federal Savings Bank · Massachusetts · 2025

USAA Federal Savings Bank in Massachusetts: approval rate, denial rate and rates (2025)

USAA Federal Savings Bank took 280 mortgage applications in Massachusetts in 2025, ranking #125 of 799 lenders active in the state. It originated 46.1% of them and denied 25.4% (35.0% of the applications it decided), against a statewide denial rate of 16.2%.

280Applicationsin MA
35.0%Decision denial ratestate 20.0%
6.25%Median ratestate 6.63%
$435,000Median loanstate $325,000
$60MVolume12 counties

USAA Federal Savings Bank in Massachusetts vs the state

25.4%Denial rate+9.15 pts vs state
35.0%Decision denial rate+15.03 pts vs state
46.1%Origination rate-16.53 pts vs state
6.25%Median rate-0.38 pts vs state
-0.17Rate spread (pts)-0.26 pts vs state
$148kMedian applicant income
129Loans originated
71Denied

Trend in Massachusetts

YearApplicationsOriginatedDenial rateMedian rateRank in state
202323810721.9%6.25%#138
202429613325.0%6.38%#113
202528012925.4%6.25%#125

What USAA Federal Savings Bank lends in Massachusetts

By loan purpose

Home purchase 219 78% · 23.3% denied
Refinance 13 5% · 30.8% denied
Cash-out refinance 42 15% · 33.3% denied
Home improvement 4 1% · 25.0% denied
Other / HELOC 2 1% · 50.0% denied

By loan type

Conventional 128 46% · 25.8% denied
VA 152 54% · 25.0% denied

Why it denied Massachusetts applicants

Incomplete application 29 41%
Debt-to-income ratio 16 23%
Collateral 8 11%
Credit history 7 10%
Insufficient cash 6 8%
Unverifiable information 4 6%
Other 1 1%

Where in Massachusetts

Counties with the most USAA Federal Savings Bank applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
Worcester County 501916 32.0%
Middlesex County 39219 23.1%
Hampden County 38198 21.1%
Plymouth County 37179 24.3%
Essex County 27107 25.9%
Norfolk County 25126 24.0%
Bristol County 22116 27.3%
Suffolk County 1371 7.7%
Barnstable County 933 33.3%
Berkshire County 851 12.5%

Other large lenders in Massachusetts

LenderGradeApplicationsDenial rateMedian rate
Citizens BankC 17,47629.0%7.40%
Rocket MortgageC 8,69815.9%6.75%
Bank of AmericaF 7,78430.1%5.99%
Guaranteed RateB 7,3134.5%6.50%
Eastern BankB 6,21631.8%6.99%
Rockland TrustC 5,99028.6%6.99%
Leader BankA 5,9131.8%6.25%
United Shore Financial ServicesB 5,89812.8%6.50%
Crosscountry MortgageB 5,6343.8%6.63%
TD BankD 3,77826.9%7.44%

Frequently asked questions

Massachusetts: 280 applications in 2025, of which 129 were originated and 71 denied.

25.4% of all applications, or 35.0% of the applications it actually decided on. The Massachusetts statewide average across all lenders was 16.2%.

The median rate on loans USAA Federal Savings Bank originated in Massachusetts in 2025 was 6.25%, against a statewide median of 6.63%.

About this data. Figures are USAA Federal Savings Bank's own HMDA filing for properties located in Massachusetts, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology