Service Federal Credit Union in Massachusetts vs the state
24.1%Denial rate+7.88 pts vs state
29.2%Decision denial rate+9.20 pts vs state
56.1%Origination rate-6.50 pts vs state
6.49%Median rate-0.13 pts vs state
-0.69Rate spread (pts)-0.78 pts vs state
$168kMedian applicant income
184Loans originated
79Denied
Trend in Massachusetts
| Year | Applications | Originated | Denial rate | Median rate | Rank in state |
|---|---|---|---|---|---|
| 2023 | 312 | 161 | 34.0% | 5.75% | #113 |
| 2024 | 298 | 171 | 27.2% | 6.49% | #112 |
| 2025 | 328 | 184 | 24.1% | 6.49% | #112 |
What Service Federal Credit Union lends in Massachusetts
By loan purpose
By loan type
Why it denied Massachusetts applicants
Where in Massachusetts
Counties with the most Service Federal Credit Union applications in 2025.
| County | Applications | Originated | Denied | Denial rate |
|---|---|---|---|---|
| Essex County | 85 | 49 | 22 | 25.9% |
| Middlesex County | 82 | 51 | 17 | 20.7% |
| Barnstable County | 63 | 39 | 17 | 27.0% |
| Worcester County | 35 | 17 | 4 | 11.4% |
| Plymouth County | 16 | 8 | 4 | 25.0% |
| Norfolk County | 16 | 7 | 5 | 31.3% |
| Suffolk County | 14 | 6 | 3 | 21.4% |
| Bristol County | 8 | 4 | 4 | 50.0% |
| Franklin County | 3 | 2 | 0 | 0.0% |
| Nantucket County | 2 | 0 | 2 | 100.0% |
Other large lenders in Massachusetts
| Lender | Grade | Applications | Denial rate | Median rate |
|---|---|---|---|---|
| Citizens Bank | C | 17,476 | 29.0% | 7.40% |
| Rocket Mortgage | C | 8,698 | 15.9% | 6.75% |
| Bank of America | F | 7,784 | 30.1% | 5.99% |
| Guaranteed Rate | B | 7,313 | 4.5% | 6.50% |
| Eastern Bank | B | 6,216 | 31.8% | 6.99% |
| Rockland Trust | C | 5,990 | 28.6% | 6.99% |
| Leader Bank | A | 5,913 | 1.8% | 6.25% |
| United Shore Financial Services | B | 5,898 | 12.8% | 6.50% |
| Crosscountry Mortgage | B | 5,634 | 3.8% | 6.63% |
| TD Bank | D | 3,778 | 26.9% | 7.44% |
Frequently asked questions
Massachusetts: 328 applications in 2025, of which 184 were originated and 79 denied.
24.1% of all applications, or 29.2% of the applications it actually decided on. The Massachusetts statewide average across all lenders was 16.2%.
The median rate on loans Service Federal Credit Union originated in Massachusetts in 2025 was 6.49%, against a statewide median of 6.63%.
About this data. Figures are Service Federal Credit Union's own HMDA filing for properties located in Massachusetts, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology