Navy Federal Credit Union · Massachusetts · 2025

Navy Federal Credit Union in Massachusetts: approval rate, denial rate and rates (2025)

Navy Federal Credit Union took 1,436 mortgage applications in Massachusetts in 2025, ranking #34 of 799 lenders active in the state. It originated 48.1% of them and denied 21.7% (30.8% of the applications it decided), against a statewide denial rate of 16.2%.

1.4kApplicationsin MA
30.8%Decision denial ratestate 20.0%
7.75%Median ratestate 6.63%
$205,000Median loanstate $325,000
$211MVolume14 counties

Navy Federal Credit Union in Massachusetts vs the state

21.7%Denial rate+5.52 pts vs state
30.8%Decision denial rate+10.82 pts vs state
48.1%Origination rate-14.55 pts vs state
7.75%Median rate+1.13 pts vs state
0.52Rate spread (pts)+0.43 pts vs state
$151kMedian applicant income
690Loans originated
312Denied

Trend in Massachusetts

YearApplicationsOriginatedDenial rateMedian rateRank in state
20231,16854726.3%7.13%#31
20241,33769118.7%7.38%#31
20251,43669021.7%7.75%#34

What Navy Federal Credit Union lends in Massachusetts

By loan purpose

Home purchase 396 28% · 6.6% denied
Refinance 94 7% · 19.2% denied
Cash-out refinance 216 15% · 23.2% denied
Home improvement 428 30% · 27.1% denied
Other / HELOC 302 21% · 33.8% denied

By loan type

Conventional 1,179 82% · 24.4% denied
VA 257 18% · 9.3% denied

Why it denied Massachusetts applicants

Debt-to-income ratio 119 38%
Other 79 25%
Credit history 47 15%
Collateral 33 11%
Incomplete application 16 5%
Unverifiable information 11 4%
Employment history 4 1%
Insufficient cash 3 1%

Where in Massachusetts

Counties with the most Navy Federal Credit Union applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
Middlesex County 21910241 18.7%
Bristol County 1879339 20.9%
Plymouth County 1878650 26.7%
Worcester County 17810029 16.3%
Essex County 1556547 30.3%
Norfolk County 1246226 21.0%
Hampden County 1145622 19.3%
Suffolk County 1074125 23.4%
Barnstable County 804018 22.5%
Hampshire County 36164 11.1%

Other large lenders in Massachusetts

LenderGradeApplicationsDenial rateMedian rate
Citizens BankC 17,47629.0%7.40%
Rocket MortgageC 8,69815.9%6.75%
Bank of AmericaF 7,78430.1%5.99%
Guaranteed RateB 7,3134.5%6.50%
Eastern BankB 6,21631.8%6.99%
Rockland TrustC 5,99028.6%6.99%
Leader BankA 5,9131.8%6.25%
United Shore Financial ServicesB 5,89812.8%6.50%
Crosscountry MortgageB 5,6343.8%6.63%
TD BankD 3,77826.9%7.44%

Frequently asked questions

Massachusetts: 1,436 applications in 2025, of which 690 were originated and 312 denied.

21.7% of all applications, or 30.8% of the applications it actually decided on. The Massachusetts statewide average across all lenders was 16.2%.

The median rate on loans Navy Federal Credit Union originated in Massachusetts in 2025 was 7.75%, against a statewide median of 6.63%.

About this data. Figures are Navy Federal Credit Union's own HMDA filing for properties located in Massachusetts, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology