KeyBank in Massachusetts vs the state
37.9%Denial rate+21.69 pts vs state
43.5%Decision denial rate+23.57 pts vs state
46.8%Origination rate-15.83 pts vs state
6.50%Median rate-0.13 pts vs state
0.14Rate spread (pts)+0.04 pts vs state
$103kMedian applicant income
58Loans originated
47Denied
Trend in Massachusetts
| Year | Applications | Originated | Denial rate | Median rate | Rank in state |
|---|---|---|---|---|---|
| 2023 | 180 | 77 | 33.3% | 7.25% | #164 |
| 2024 | 82 | 39 | 29.3% | 6.88% | #263 |
| 2025 | 124 | 58 | 37.9% | 6.50% | #225 |
What KeyBank lends in Massachusetts
By loan purpose
By loan type
Why it denied Massachusetts applicants
Where in Massachusetts
Counties with the most KeyBank applications in 2025.
| County | Applications | Originated | Denied | Denial rate |
|---|---|---|---|---|
| Hampden County | 91 | 38 | 40 | 44.0% |
| Middlesex County | 8 | 5 | 0 | 0.0% |
| Berkshire County | 5 | 4 | 1 | 20.0% |
| Barnstable County | 4 | 2 | 2 | 50.0% |
| Suffolk County | 4 | 2 | 2 | 50.0% |
| Nantucket County | 3 | 2 | 0 | 0.0% |
| Worcester County | 2 | 0 | 1 | 50.0% |
| Essex County | 2 | 1 | 0 | 0.0% |
| Hampshire County | 2 | 2 | 0 | 0.0% |
| Norfolk County | 2 | 1 | 1 | 50.0% |
Other large lenders in Massachusetts
| Lender | Grade | Applications | Denial rate | Median rate |
|---|---|---|---|---|
| Citizens Bank | C | 17,476 | 29.0% | 7.40% |
| Rocket Mortgage | C | 8,698 | 15.9% | 6.75% |
| Bank of America | F | 7,784 | 30.1% | 5.99% |
| Guaranteed Rate | B | 7,313 | 4.5% | 6.50% |
| Eastern Bank | B | 6,216 | 31.8% | 6.99% |
| Rockland Trust | C | 5,990 | 28.6% | 6.99% |
| Leader Bank | A | 5,913 | 1.8% | 6.25% |
| United Shore Financial Services | B | 5,898 | 12.8% | 6.50% |
| Crosscountry Mortgage | B | 5,634 | 3.8% | 6.63% |
| TD Bank | D | 3,778 | 26.9% | 7.44% |
Frequently asked questions
Massachusetts: 124 applications in 2025, of which 58 were originated and 47 denied.
37.9% of all applications, or 43.5% of the applications it actually decided on. The Massachusetts statewide average across all lenders was 16.2%.
The median rate on loans KeyBank originated in Massachusetts in 2025 was 6.50%, against a statewide median of 6.63%.
About this data. Figures are KeyBank's own HMDA filing for properties located in Massachusetts, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology