Citizens Bank · Iowa · 2025

Citizens Bank in Iowa: approval rate, denial rate and rates (2025)

Citizens Bank took 123 mortgage applications in Iowa in 2025, ranking #135 of 739 lenders active in the state. It originated 56.9% of them and denied 26.0% (30.8% of the applications it decided), against a statewide denial rate of 12.9%.

123Applicationsin IA
30.8%Decision denial ratestate 15.3%
6.64%Median ratestate 6.50%
$105,000Median loanstate $135,000
$12MVolume34 counties

Citizens Bank in Iowa vs the state

26.0%Denial rate+13.16 pts vs state
30.8%Decision denial rate+15.46 pts vs state
56.9%Origination rate-11.55 pts vs state
6.64%Median rate+0.14 pts vs state
0.16Rate spread (pts)-0.03 pts vs state
$87kMedian applicant income
70Loans originated
32Denied

Trend in Iowa

YearApplicationsOriginatedDenial rateMedian rateRank in state
20231337636.1%6.63%#116
2024674131.3%8.15%#184
20251237026.0%6.64%#135

What Citizens Bank lends in Iowa

By loan purpose

Home purchase 29 24% · 10.3% denied
Refinance 21 17% · 9.5% denied
Cash-out refinance 9 7% · 11.1% denied
Home improvement 28 23% · 39.3% denied
Other / HELOC 36 29% · 41.7% denied

By loan type

Conventional 115 93% · 27.0% denied
FHA 5 4% · 20.0% denied
VA 3 2% · 0.0% denied

Why it denied Iowa applicants

Debt-to-income ratio 12 38%
Collateral 10 31%
Credit history 4 13%
Other 3 9%
Unverifiable information 2 6%
Incomplete application 1 3%

Where in Iowa

Counties with the most Citizens Bank applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
Woodbury County 35312 5.7%
Scott County 1438 57.1%
Polk County 1392 15.4%
Linn County 954 44.4%
Pottawattamie County 521 20.0%
Dallas County 540 0.0%
Iowa County 312 66.7%
Cerro Gordo County 330 0.0%
Des Moines County 310 0.0%
Jasper County 201 50.0%

Other large lenders in Iowa

LenderGradeApplicationsDenial rateMedian rate
GREENSTATE Credit UnionB 13,8295.9%6.50%
Veridian Credit UnionB 8,7258.9%6.49%
Rocket MortgageC 3,76122.7%6.63%
Hills Bank and TrustA 3,4346.1%6.25%
U.S. BankD 2,72025.7%7.00%
Dupaco CommunityA 2,66916.1%7.00%
Community Choice Credit UnionB 2,65311.8%6.13%
Iowa Bankers MortgageB 2,42315.4%6.50%
Broker SolutionsD 2,3866.4%6.75%
Northwest BankA 2,1815.7%6.38%

Frequently asked questions

Iowa: 123 applications in 2025, of which 70 were originated and 32 denied.

26.0% of all applications, or 30.8% of the applications it actually decided on. The Iowa statewide average across all lenders was 12.9%.

The median rate on loans Citizens Bank originated in Iowa in 2025 was 6.64%, against a statewide median of 6.50%.

About this data. Figures are Citizens Bank's own HMDA filing for properties located in Iowa, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology