Citibank · North Carolina · 2025

Citibank in North Carolina: approval rate, denial rate and rates (2025)

Citibank took 328 mortgage applications in North Carolina in 2025, ranking #184 of 1,253 lenders active in the state. It originated 43.9% of them and denied 15.9% (25.7% of the applications it decided), against a statewide denial rate of 18.1%.

328Applicationsin NC
25.7%Decision denial ratestate 22.8%
6.13%Median ratestate 6.50%
$245,000Median loanstate $225,000
$184MVolume60 counties

Citibank in North Carolina vs the state

15.9%Denial rate-2.21 pts vs state
25.7%Decision denial rate+2.92 pts vs state
43.9%Origination rate-13.91 pts vs state
6.13%Median rate-0.38 pts vs state
-0.16Rate spread (pts)-0.24 pts vs state
$184kMedian applicant income
144Loans originated
52Denied

Trend in North Carolina

YearApplicationsOriginatedDenial rateMedian rateRank in state
20233031704.3%5.88%#153
202434715511.2%6.50%#162
202532814415.9%6.13%#184

What Citibank lends in North Carolina

By loan purpose

Home purchase 145 44% · 3.5% denied
Refinance 19 6% · 5.3% denied
Cash-out refinance 29 9% · 24.1% denied
Home improvement 61 19% · 34.4% denied
Other / HELOC 74 23% · 24.3% denied

By loan type

Conventional 319 97% · 16.0% denied
FHA 6 2% · 16.7% denied
VA 3 1% · 0.0% denied

Why it denied North Carolina applicants

Credit history 25 48%
Debt-to-income ratio 16 31%
Collateral 8 15%
Unverifiable information 3 6%

Where in North Carolina

Counties with the most Citibank applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
Mecklenburg County 803415 18.8%
Wake County 55285 9.1%
Durham County 1591 6.7%
Union County 1553 20.0%
Brunswick County 12100 0.0%
Cabarrus County 1233 25.0%
New Hanover County 941 11.1%
Iredell County 941 11.1%
Guilford County 830 0.0%
Cumberland County 711 14.3%

Other large lenders in North Carolina

LenderGradeApplicationsDenial rateMedian rate
State Employees'C 47,89325.2%6.25%
Rocket MortgageC 25,10916.0%6.63%
United Shore Financial ServicesB 18,88411.4%6.13%
Vanderbilt Mortgage and FinanceF 15,00838.0%7.75%
Truist BankC 14,36430.3%6.50%
Movement MortgageA 11,0912.6%6.63%
Navy Federal Credit UnionD 10,56519.4%7.13%
First-Citizens Bank & TrustB 10,31919.6%6.38%
Bank of AmericaF 10,27628.2%6.24%
Mortgage Research CenterC 10,02917.7%6.25%

Frequently asked questions

North Carolina: 328 applications in 2025, of which 144 were originated and 52 denied.

15.9% of all applications, or 25.7% of the applications it actually decided on. The North Carolina statewide average across all lenders was 18.1%.

The median rate on loans Citibank originated in North Carolina in 2025 was 6.13%, against a statewide median of 6.50%.

About this data. Figures are Citibank's own HMDA filing for properties located in North Carolina, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology