Citibank · California · 2025

Citibank in California: approval rate, denial rate and rates (2025)

Citibank took 11,427 mortgage applications in California in 2025, ranking #20 of 1,147 lenders active in the state. It originated 50.6% of them and denied 11.3% (17.8% of the applications it decided), against a statewide denial rate of 17.4%.

11kApplicationsin CA
17.8%Decision denial ratestate 22.4%
5.75%Median ratestate 6.63%
$965,000Median loanstate $385,000
$8.0BVolume49 counties

Citibank in California vs the state

11.3%Denial rate-6.17 pts vs state
17.8%Decision denial rate-4.56 pts vs state
50.6%Origination rate-5.57 pts vs state
5.75%Median rate-0.88 pts vs state
-0.25Rate spread (pts)-0.52 pts vs state
$335kMedian applicant income
5,786Loans originated
1,286Denied

Trend in California

YearApplicationsOriginatedDenial rateMedian rateRank in state
20237,2414,7404.2%5.75%#22
20249,5854,68912.0%6.25%#22
202511,4275,78611.3%5.75%#20

What Citibank lends in California

By loan purpose

Home purchase 3,998 35% · 5.2% denied
Refinance 4,018 35% · 4.4% denied
Cash-out refinance 556 5% · 18.2% denied
Home improvement 1,500 13% · 29.7% denied
Other / HELOC 1,355 12% · 26.1% denied

By loan type

Conventional 11,367 99% · 11.2% denied
FHA 46 0% · 17.4% denied
VA 14 0% · 7.1% denied

Why it denied California applicants

Debt-to-income ratio 761 59%
Credit history 202 16%
Collateral 148 12%
Other 85 7%
Unverifiable information 60 5%
Insufficient cash 24 2%
Employment history 5 0%
Incomplete application 1 0%

Where in California

Counties with the most Citibank applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
Los Angeles County 3,1721,532439 13.8%
Santa Clara County 2,3511,316127 5.4%
Alameda County 1,35578297 7.2%
Orange County 863438113 13.1%
San Mateo County 58031747 8.1%
Contra Costa County 53329048 9.0%
San Francisco County 49226638 7.7%
San Diego County 44720779 17.7%
Ventura County 26614332 12.0%
Riverside County 2458452 21.2%

Other large lenders in California

LenderGradeApplicationsDenial rateMedian rate
United Shore Financial ServicesB 79,26112.6%6.49%
Rocket MortgageC 58,92517.6%6.75%
Bank of AmericaF 40,19030.8%5.99%
U.S. BankD 32,49331.6%6.50%
JPMorgan Chase BankB 22,0489.7%6.13%
Spring EqD 21,60150.8%8.88%
SchoolsfirstA 19,08610.0%6.25%
Pennymac Loan ServicesC 18,75413.5%6.50%
NewrezD 17,00019.3%6.63%
Loandepot.ComD 16,64518.7%6.63%

Frequently asked questions

California: 11,427 applications in 2025, of which 5,786 were originated and 1,286 denied.

11.3% of all applications, or 17.8% of the applications it actually decided on. The California statewide average across all lenders was 17.4%.

The median rate on loans Citibank originated in California in 2025 was 5.75%, against a statewide median of 6.63%.

About this data. Figures are Citibank's own HMDA filing for properties located in California, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology