Citadel Servicing · Tennessee · 2025

Citadel Servicing in Tennessee: approval rate, denial rate and rates (2025)

Citadel Servicing took 105 mortgage applications in Tennessee in 2025, ranking #318 of 1,274 lenders active in the state. It originated 60.0% of them and denied 4.8% (5.1% of the applications it decided), against a statewide denial rate of 17.1%.

105Applicationsin TN
5.1%Decision denial ratestate 21.7%
7.50%Median ratestate 6.62%
$235,000Median loanstate $225,000
$25MVolume35 counties

Citadel Servicing in Tennessee vs the state

4.8%Denial rate-12.38 pts vs state
5.1%Decision denial rate-16.63 pts vs state
60.0%Origination rate+1.92 pts vs state
7.50%Median rate+0.88 pts vs state
1.45Rate spread (pts)+1.22 pts vs state
$194kMedian applicant income
63Loans originated
5Denied

Trend in Tennessee

YearApplicationsOriginatedDenial rateMedian rateRank in state
202388563.4%9.13%#314
2024145704.8%8.75%#249
2025105634.8%7.50%#318

What Citadel Servicing lends in Tennessee

By loan purpose

Home purchase 49 47% · 8.2% denied
Refinance 15 14% · 0.0% denied
Cash-out refinance 41 39% · 2.4% denied

By loan type

Conventional 105 100% · 4.8% denied

Why it denied Tennessee applicants

Other 3 60%
Collateral 2 40%

Where in Tennessee

Counties with the most Citadel Servicing applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
Davidson County 16101 6.3%
Shelby County 1060 0.0%
Knox County 1030 0.0%
Rutherford County 860 0.0%
Polk County 660 0.0%
Sumner County 630 0.0%
Williamson County 510 0.0%
Hamilton County 540 0.0%
Sevier County 532 40.0%
Montgomery County 311 33.3%

Other large lenders in Tennessee

LenderGradeApplicationsDenial rateMedian rate
Rocket MortgageC 16,50317.3%6.50%
United Shore Financial ServicesB 12,45810.9%6.12%
Regions BankC 11,24736.5%4.99%
Vanderbilt Mortgage and FinanceF 9,64935.8%8.75%
Mortgage Research CenterC 6,56817.3%6.25%
FirstBankC 5,67714.5%6.88%
CMG MortgageA 5,6432.9%6.50%
Freedom MortgageB 5,4938.0%6.25%
Pennymac Loan ServicesC 5,33111.2%6.00%
Mortgage Investors GroupB 4,4543.5%6.50%

Frequently asked questions

Tennessee: 105 applications in 2025, of which 63 were originated and 5 denied.

4.8% of all applications, or 5.1% of the applications it actually decided on. The Tennessee statewide average across all lenders was 17.1%.

The median rate on loans Citadel Servicing originated in Tennessee in 2025 was 7.50%, against a statewide median of 6.62%.

About this data. Figures are Citadel Servicing's own HMDA filing for properties located in Tennessee, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology