Citizens Bank · Utah · 2025

Citizens Bank in Utah: approval rate, denial rate and rates (2025)

Citizens Bank took 35 mortgage applications in Utah in 2025, ranking #206 of 575 lenders active in the state. It originated 57.1% of them and denied 17.1% (22.2% of the applications it decided), against a statewide denial rate of 16.0%.

35Applicationsin UT
22.2%Decision denial ratestate 19.2%
5.63%Median ratestate 6.63%
$1,355,000Median loanstate $305,000
$55MVolume7 counties

Citizens Bank in Utah vs the state

17.1%Denial rate+1.18 pts vs state
22.2%Decision denial rate+3.04 pts vs state
57.1%Origination rate-6.10 pts vs state
5.63%Median rate-1.00 pts vs state
-0.31Rate spread (pts)-0.55 pts vs state
$850kMedian applicant income
20Loans originated
6Denied

Trend in Utah

YearApplicationsOriginatedDenial rateMedian rateRank in state
2023251424.0%6.50%#189
2024191215.8%6.25%#227
2025352017.1%5.63%#206

What Citizens Bank lends in Utah

By loan purpose

Home purchase 21 60% · 14.3% denied
Refinance 3 9% · 0.0% denied
Cash-out refinance 1 3% · 0.0% denied
Home improvement 4 11% · 25.0% denied
Other / HELOC 6 17% · 33.3% denied

By loan type

Conventional 35 100% · 17.1% denied

Why it denied Utah applicants

Collateral 2 33%
Debt-to-income ratio 2 33%
Credit history 1 17%
Incomplete application 1 17%

Where in Utah

Counties with the most Citizens Bank applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
Summit County 1290 0.0%
Wasatch County 1081 10.0%
Salt Lake County 603 50.0%
Utah County 320 0.0%
Weber County 210 0.0%
Davis County 101 100.0%
Box Elder County 101 100.0%

Other large lenders in Utah

LenderGradeApplicationsDenial rateMedian rate
AMERICA FIRST Federal Credit UnionC 16,30318.3%6.99%
Mountain America Federal Credit UnionD 15,40136.5%7.24%
United Shore Financial ServicesB 11,3258.5%6.25%
Rocket MortgageC 6,27614.6%6.63%
Guild MortgageA 5,4271.5%6.50%
Intercap LendingA 4,8810.7%6.50%
GoldenwestB 4,79417.6%7.50%
First Colony MortgageA 3,4992.1%6.38%
Kind LendingC 3,22720.3%6.50%
Zions BancorporationB 3,01322.9%6.49%

Frequently asked questions

Utah: 35 applications in 2025, of which 20 were originated and 6 denied.

17.1% of all applications, or 22.2% of the applications it actually decided on. The Utah statewide average across all lenders was 16.0%.

The median rate on loans Citizens Bank originated in Utah in 2025 was 5.63%, against a statewide median of 6.63%.

About this data. Figures are Citizens Bank's own HMDA filing for properties located in Utah, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology