Citizens Bank · Georgia · 2025

Citizens Bank in Georgia: approval rate, denial rate and rates (2025)

Citizens Bank took 1,222 mortgage applications in Georgia in 2025, ranking #77 of 1,201 lenders active in the state. It originated 54.8% of them and denied 30.6% (34.7% of the applications it decided), against a statewide denial rate of 19.2%.

1.2kApplicationsin GA
34.7%Decision denial ratestate 25.1%
7.90%Median ratestate 6.63%
$145,000Median loanstate $235,000
$142MVolume103 counties

Citizens Bank in Georgia vs the state

30.6%Denial rate+11.39 pts vs state
34.7%Decision denial rate+9.59 pts vs state
54.8%Origination rate+0.66 pts vs state
7.90%Median rate+1.28 pts vs state
0.81Rate spread (pts)+0.54 pts vs state
$130kMedian applicant income
669Loans originated
374Denied

Trend in Georgia

YearApplicationsOriginatedDenial rateMedian rateRank in state
20232,05196741.0%8.90%#47
20241,15764031.6%9.40%#79
20251,22266930.6%7.90%#77

What Citizens Bank lends in Georgia

By loan purpose

Home purchase 160 13% · 21.9% denied
Refinance 216 18% · 21.3% denied
Cash-out refinance 27 2% · 11.1% denied
Home improvement 394 32% · 37.6% denied
Other / HELOC 425 35% · 33.4% denied

By loan type

Conventional 1,199 98% · 31.0% denied
FHA 16 1% · 6.3% denied
VA 7 1% · 14.3% denied

Why it denied Georgia applicants

Debt-to-income ratio 208 56%
Collateral 84 22%
Credit history 48 13%
Other 14 4%
Unverifiable information 11 3%
Employment history 4 1%
Insufficient cash 3 1%
Incomplete application 2 1%

Where in Georgia

Counties with the most Citizens Bank applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
Fulton County 1839259 32.2%
Gwinnett County 1316447 35.9%
DeKalb County 1086129 26.9%
Cobb County 955924 25.3%
Forsyth County 765015 19.7%
Cherokee County 613715 24.6%
Chatham County 513013 25.5%
Henry County 311812 38.7%
Columbia County 24148 33.3%
Coweta County 23135 21.7%

Other large lenders in Georgia

LenderGradeApplicationsDenial rateMedian rate
Rocket MortgageC 29,84518.2%6.63%
United Shore Financial ServicesB 23,78412.6%6.25%
Navy Federal Credit UnionD 12,38826.4%7.95%
Truist BankC 10,56338.7%6.49%
Pennymac Loan ServicesC 10,27311.6%6.49%
Broker SolutionsD 9,7098.6%6.63%
Mortgage Research CenterC 9,44319.8%6.25%
Freedom MortgageB 9,2939.1%6.25%
Bank of AmericaF 9,16836.5%6.24%
Ameris BankB 8,06510.1%6.50%

Frequently asked questions

Georgia: 1,222 applications in 2025, of which 669 were originated and 374 denied.

30.6% of all applications, or 34.7% of the applications it actually decided on. The Georgia statewide average across all lenders was 19.2%.

The median rate on loans Citizens Bank originated in Georgia in 2025 was 7.90%, against a statewide median of 6.63%.

About this data. Figures are Citizens Bank's own HMDA filing for properties located in Georgia, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology