Citadel Servicing in New Mexico vs the state
6.4%Denial rate-12.22 pts vs state
6.5%Decision denial rate-18.14 pts vs state
55.3%Origination rate+1.98 pts vs state
7.75%Median rate+1.13 pts vs state
1.40Rate spread (pts)+1.02 pts vs state
$153kMedian applicant income
26Loans originated
3Denied
Trend in New Mexico
| Year | Applications | Originated | Denial rate | Median rate | Rank in state |
|---|---|---|---|---|---|
| 2023 | 17 | 9 | 0.0% | 9.63% | #198 |
| 2024 | 40 | 19 | 0.0% | 8.63% | #153 |
| 2025 | 47 | 26 | 6.4% | 7.75% | #157 |
What Citadel Servicing lends in New Mexico
By loan purpose
By loan type
Why it denied New Mexico applicants
Where in New Mexico
Counties with the most Citadel Servicing applications in 2025.
| County | Applications | Originated | Denied | Denial rate |
|---|---|---|---|---|
| Bernalillo County | 19 | 11 | 0 | 0.0% |
| Doña Ana County | 5 | 1 | 0 | 0.0% |
| San Juan County | 5 | 4 | 0 | 0.0% |
| Sandoval County | 3 | 1 | 0 | 0.0% |
| Santa Fe County | 3 | 1 | 2 | 66.7% |
| Eddy County | 3 | 2 | 0 | 0.0% |
| Valencia County | 3 | 1 | 1 | 33.3% |
| Colfax County | 2 | 2 | 0 | 0.0% |
| Lea County | 1 | 1 | 0 | 0.0% |
| Rio Arriba County | 1 | 1 | 0 | 0.0% |
Other large lenders in New Mexico
| Lender | Grade | Applications | Denial rate | Median rate |
|---|---|---|---|---|
| Rocket Mortgage | C | 4,440 | 20.5% | 6.75% |
| 21st Mortgage | F | 3,992 | 45.5% | 9.60% |
| United Shore Financial Services | B | 3,251 | 12.8% | 6.13% |
| Guild Mortgage | A | 3,186 | 4.3% | 6.63% |
| Nusenda | D | 2,962 | 13.7% | 8.00% |
| Waterstone Mortgage | C | 2,740 | 3.2% | 6.88% |
| Vanderbilt Mortgage and Finance | F | 2,085 | 46.4% | 9.99% |
| Sunward Federal Credit Union | B | 1,765 | 9.1% | 6.50% |
| Mortgage Research Center | C | 1,683 | 15.9% | 6.25% |
| Primary Residential Mortgage | C | 1,497 | 4.9% | 6.63% |
Frequently asked questions
New Mexico: 47 applications in 2025, of which 26 were originated and 3 denied.
6.4% of all applications, or 6.5% of the applications it actually decided on. The New Mexico statewide average across all lenders was 18.6%.
The median rate on loans Citadel Servicing originated in New Mexico in 2025 was 7.75%, against a statewide median of 6.63%.
About this data. Figures are Citadel Servicing's own HMDA filing for properties located in New Mexico, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology