TrustCo Bank · New York · 2025

TrustCo Bank in New York: approval rate, denial rate and rates (2025)

TrustCo Bank took 2,879 mortgage applications in New York in 2025, ranking #31 of 750 lenders active in the state. It originated 60.8% of them and denied 20.8% (24.4% of the applications it decided), against a statewide denial rate of 19.8%.

2.9kApplicationsin NY
24.4%Decision denial ratestate 24.0%
5.88%Median ratestate 6.63%
$175,000Median loanstate $235,000
$408MVolume19 counties

TrustCo Bank in New York vs the state

20.8%Denial rate+1.06 pts vs state
24.4%Decision denial rate+0.38 pts vs state
60.8%Origination rate+1.16 pts vs state
5.88%Median rate-0.75 pts vs state
-0.63Rate spread (pts)-0.84 pts vs state
$129kMedian applicant income
1,749Loans originated
599Denied

Trend in New York

YearApplicationsOriginatedDenial rateMedian rateRank in state
20232,7801,63825.5%4.99%#27
20242,3171,36522.7%5.75%#36
20252,8791,74920.8%5.88%#31

What TrustCo Bank lends in New York

By loan purpose

Home purchase 942 33% · 6.3% denied
Refinance 280 10% · 14.3% denied
Cash-out refinance 253 9% · 19.8% denied
Home improvement 387 13% · 30.8% denied
Other / HELOC 1,017 35% · 32.6% denied

By loan type

Conventional 2,879 100% · 20.8% denied

Why it denied New York applicants

Debt-to-income ratio 267 45%
Credit history 218 36%
Collateral 84 14%
Other 17 3%
Unverifiable information 9 2%
Employment history 4 1%

Where in New York

Counties with the most TrustCo Bank applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
Albany County 633379114 18.0%
Saratoga County 58739082 14.0%
Schenectady County 483280116 24.0%
Westchester County 26014274 28.5%
Rensselaer County 24816849 19.8%
Rockland County 1739549 28.3%
Dutchess County 844724 28.6%
Warren County 826011 13.4%
Washington County 683911 16.2%
Columbia County 513111 21.6%

Other large lenders in New York

LenderGradeApplicationsDenial rateMedian rate
Citizens BankC 20,31532.7%7.97%
Rocket MortgageC 19,92422.0%6.88%
United Shore Financial ServicesB 14,77711.2%6.50%
JPMorgan Chase BankB 14,73511.7%6.38%
Manufacturers and Traders TrustC 12,33531.3%5.99%
Bank of AmericaF 10,19335.7%5.99%
Bethpage Federal Credit UnionC 9,73647.2%6.49%
TD BankD 9,23930.2%7.69%
NewrezD 8,65424.2%6.75%
ESL Federal Credit UnionB 7,81717.6%4.50%

Frequently asked questions

New York: 2,879 applications in 2025, of which 1,749 were originated and 599 denied.

20.8% of all applications, or 24.4% of the applications it actually decided on. The New York statewide average across all lenders was 19.8%.

The median rate on loans TrustCo Bank originated in New York in 2025 was 5.88%, against a statewide median of 6.63%.

About this data. Figures are TrustCo Bank's own HMDA filing for properties located in New York, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology