NBT Bank · Massachusetts · 2025

NBT Bank in Massachusetts: approval rate, denial rate and rates (2025)

NBT Bank took 142 mortgage applications in Massachusetts in 2025, ranking #210 of 799 lenders active in the state. It originated 59.9% of them and denied 21.8% (24.8% of the applications it decided), against a statewide denial rate of 16.2%.

142Applicationsin MA
24.8%Decision denial ratestate 20.0%
4.99%Median ratestate 6.63%
$165,000Median loanstate $325,000
$39MVolume7 counties

NBT Bank in Massachusetts vs the state

21.8%Denial rate+5.62 pts vs state
24.8%Decision denial rate+4.85 pts vs state
59.9%Origination rate-2.74 pts vs state
4.99%Median rate-1.63 pts vs state
-2.41Rate spread (pts)-2.50 pts vs state
$142kMedian applicant income
85Loans originated
31Denied

Trend in Massachusetts

YearApplicationsOriginatedDenial rateMedian rateRank in state
2023815616.1%5.00%#255
2024795519.0%5.50%#268
20251428521.8%4.99%#210

What NBT Bank lends in Massachusetts

By loan purpose

Home purchase 34 24% · 5.9% denied
Refinance 43 30% · 23.3% denied
Cash-out refinance 3 2% · 0.0% denied
Home improvement 26 18% · 30.8% denied
Other / HELOC 36 25% · 30.6% denied

By loan type

Conventional 142 100% · 21.8% denied

Why it denied Massachusetts applicants

Debt-to-income ratio 18 58%
Credit history 7 23%
Collateral 4 13%
Incomplete application 1 3%
Other 1 3%

Where in Massachusetts

Counties with the most NBT Bank applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
Berkshire County 1217027 22.3%
Essex County 742 28.6%
Middlesex County 531 20.0%
Hampshire County 321 33.3%
Worcester County 330 0.0%
Hampden County 220 0.0%
Suffolk County 110 0.0%

Other large lenders in Massachusetts

LenderGradeApplicationsDenial rateMedian rate
Citizens BankC 17,47629.0%7.40%
Rocket MortgageC 8,69815.9%6.75%
Bank of AmericaF 7,78430.1%5.99%
Guaranteed RateB 7,3134.5%6.50%
Eastern BankB 6,21631.8%6.99%
Rockland TrustC 5,99028.6%6.99%
Leader BankA 5,9131.8%6.25%
United Shore Financial ServicesB 5,89812.8%6.50%
Crosscountry MortgageB 5,6343.8%6.63%
TD BankD 3,77826.9%7.44%

Frequently asked questions

Massachusetts: 142 applications in 2025, of which 85 were originated and 31 denied.

21.8% of all applications, or 24.8% of the applications it actually decided on. The Massachusetts statewide average across all lenders was 16.2%.

The median rate on loans NBT Bank originated in Massachusetts in 2025 was 4.99%, against a statewide median of 6.63%.

About this data. Figures are NBT Bank's own HMDA filing for properties located in Massachusetts, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology