KeyBank · New York · 2025

KeyBank in New York: approval rate, denial rate and rates (2025)

KeyBank took 4,212 mortgage applications in New York in 2025, ranking #20 of 750 lenders active in the state. It originated 59.0% of them and denied 26.5% (30.5% of the applications it decided), against a statewide denial rate of 19.8%.

4.2kApplicationsin NY
30.5%Decision denial ratestate 24.0%
6.50%Median ratestate 6.63%
$155,000Median loanstate $235,000
$658MVolume60 counties

KeyBank in New York vs the state

26.5%Denial rate+6.75 pts vs state
30.5%Decision denial rate+6.48 pts vs state
59.0%Origination rate-0.59 pts vs state
6.50%Median rate-0.13 pts vs state
0.20Rate spread (pts)-0.01 pts vs state
$90kMedian applicant income
2,485Loans originated
1,116Denied

Trend in New York

YearApplicationsOriginatedDenial rateMedian rateRank in state
20235,7302,96132.5%7.38%#14
20244,4552,44430.1%6.75%#20
20254,2122,48526.5%6.50%#20

What KeyBank lends in New York

By loan purpose

Home purchase 1,535 36% · 13.7% denied
Refinance 458 11% · 24.0% denied
Cash-out refinance 844 20% · 31.3% denied
Home improvement 746 18% · 36.3% denied
Other / HELOC 629 15% · 41.5% denied

By loan type

Conventional 3,797 90% · 25.6% denied
FHA 367 9% · 36.0% denied
VA 48 1% · 25.0% denied

Why it denied New York applicants

Incomplete application 354 32%
Credit history 319 29%
Debt-to-income ratio 212 19%
Other 95 9%
Collateral 91 8%
Unverifiable information 23 2%
Insufficient cash 21 2%
Employment history 1 0%

Where in New York

Counties with the most KeyBank applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
Erie County 1,245772298 23.9%
Monroe County 338176109 32.2%
Niagara County 30519477 25.2%
Onondaga County 27016170 25.9%
Albany County 1829741 22.5%
Oneida County 1188024 20.3%
Rensselaer County 1106430 27.3%
Schenectady County 1085633 30.6%
Saratoga County 1057115 14.3%
Rockland County 894430 33.7%

Other large lenders in New York

LenderGradeApplicationsDenial rateMedian rate
Citizens BankC 20,31532.7%7.97%
Rocket MortgageC 19,92422.0%6.88%
United Shore Financial ServicesB 14,77711.2%6.50%
JPMorgan Chase BankB 14,73511.7%6.38%
Manufacturers and Traders TrustC 12,33531.3%5.99%
Bank of AmericaF 10,19335.7%5.99%
Bethpage Federal Credit UnionC 9,73647.2%6.49%
TD BankD 9,23930.2%7.69%
NewrezD 8,65424.2%6.75%
ESL Federal Credit UnionB 7,81717.6%4.50%

Frequently asked questions

New York: 4,212 applications in 2025, of which 2,485 were originated and 1,116 denied.

26.5% of all applications, or 30.5% of the applications it actually decided on. The New York statewide average across all lenders was 19.8%.

The median rate on loans KeyBank originated in New York in 2025 was 6.50%, against a statewide median of 6.63%.

About this data. Figures are KeyBank's own HMDA filing for properties located in New York, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology