Citizens Bank · Michigan · 2025

Citizens Bank in Michigan: approval rate, denial rate and rates (2025)

Citizens Bank took 6,592 mortgage applications in Michigan in 2025, ranking #7 of 973 lenders active in the state. It originated 56.1% of them and denied 29.0% (33.2% of the applications it decided), against a statewide denial rate of 18.5%.

6.6kApplicationsin MI
33.2%Decision denial ratestate 22.6%
7.65%Median ratestate 6.75%
$105,000Median loanstate $155,000
$648MVolume78 counties

Citizens Bank in Michigan vs the state

29.0%Denial rate+10.52 pts vs state
33.2%Decision denial rate+10.58 pts vs state
56.1%Origination rate-3.81 pts vs state
7.65%Median rate+0.90 pts vs state
0.39Rate spread (pts)-0.01 pts vs state
$90kMedian applicant income
3,697Loans originated
1,914Denied

Trend in Michigan

YearApplicationsOriginatedDenial rateMedian rateRank in state
20236,6313,28437.1%8.40%#8
20245,2652,84831.6%8.90%#10
20256,5923,69729.0%7.65%#7

What Citizens Bank lends in Michigan

By loan purpose

Home purchase 615 9% · 18.4% denied
Refinance 2,165 33% · 24.9% denied
Cash-out refinance 163 2% · 13.5% denied
Home improvement 1,830 28% · 33.6% denied
Other / HELOC 1,819 28% · 34.4% denied

By loan type

Conventional 6,510 99% · 29.1% denied
FHA 71 1% · 18.3% denied
VA 11 0% · 36.4% denied

Why it denied Michigan applicants

Debt-to-income ratio 1,049 55%
Collateral 372 19%
Credit history 288 15%
Other 106 6%
Unverifiable information 61 3%
Employment history 28 1%
Insufficient cash 10 1%

Where in Michigan

Counties with the most Citizens Bank applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
Wayne County 2,2241,137755 33.9%
Oakland County 1,669980447 26.8%
Macomb County 1,240737333 26.9%
Washtenaw County 18412433 17.9%
Livingston County 15710733 21.0%
Monroe County 1217625 20.7%
Genesee County 1035625 24.3%
Shiawassee County 995726 26.3%
St. Clair County 764621 27.6%
Kent County 663915 22.7%

Other large lenders in Michigan

LenderGradeApplicationsDenial rateMedian rate
Rocket MortgageC 30,64416.3%6.75%
United Shore Financial ServicesB 29,33011.7%6.60%
The Huntington National BankD 20,04730.0%7.49%
Lake Michigan Credit UnionA 16,6625.6%6.75%
Fifth Third BankD 11,17626.4%7.50%
21st MortgageF 7,42453.4%11.04%
Triad Financial ServicesD 6,42656.1%8.49%
Union Home MortgageB 5,3034.3%6.75%
PNC BankD 5,16126.3%7.36%
NewrezD 4,95818.5%6.75%

Frequently asked questions

Michigan: 6,592 applications in 2025, of which 3,697 were originated and 1,914 denied.

29.0% of all applications, or 33.2% of the applications it actually decided on. The Michigan statewide average across all lenders was 18.5%.

The median rate on loans Citizens Bank originated in Michigan in 2025 was 7.65%, against a statewide median of 6.75%.

About this data. Figures are Citizens Bank's own HMDA filing for properties located in Michigan, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology