Citizens Bank · Kentucky · 2025

Citizens Bank in Kentucky: approval rate, denial rate and rates (2025)

Citizens Bank took 520 mortgage applications in Kentucky in 2025, ranking #79 of 856 lenders active in the state. It originated 57.1% of them and denied 26.2% (30.4% of the applications it decided), against a statewide denial rate of 18.8%.

520Applicationsin KY
30.4%Decision denial ratestate 23.5%
7.90%Median ratestate 6.75%
$95,000Median loanstate $155,000
$41MVolume76 counties

Citizens Bank in Kentucky vs the state

26.2%Denial rate+7.34 pts vs state
30.4%Decision denial rate+6.94 pts vs state
57.1%Origination rate-0.92 pts vs state
7.90%Median rate+1.15 pts vs state
0.68Rate spread (pts)+0.37 pts vs state
$88kMedian applicant income
297Loans originated
136Denied

Trend in Kentucky

YearApplicationsOriginatedDenial rateMedian rateRank in state
202372942830.5%6.88%#56
202421811331.7%8.65%#125
202552029726.2%7.90%#79

What Citizens Bank lends in Kentucky

By loan purpose

Home purchase 62 12% · 11.3% denied
Refinance 88 17% · 14.8% denied
Cash-out refinance 34 7% · 14.7% denied
Home improvement 163 31% · 30.1% denied
Other / HELOC 173 33% · 35.8% denied

By loan type

Conventional 497 96% · 26.8% denied
FHA 19 4% · 10.5% denied
VA 4 1% · 25.0% denied

Why it denied Kentucky applicants

Debt-to-income ratio 66 49%
Collateral 36 26%
Credit history 18 13%
Other 10 7%
Incomplete application 3 2%
Employment history 2 1%
Unverifiable information 1 1%

Where in Kentucky

Counties with the most Citizens Bank applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
Jefferson County 975329 29.9%
Fayette County 33184 12.1%
Kenton County 32186 18.8%
Warren County 32215 15.6%
Boone County 30187 23.3%
Scott County 19151 5.3%
Campbell County 17123 17.6%
McCracken County 15101 6.7%
Jessamine County 13101 7.7%
Christian County 1144 36.4%

Other large lenders in Kentucky

LenderGradeApplicationsDenial rateMedian rate
Rocket MortgageC 8,42018.1%6.75%
Vanderbilt Mortgage and FinanceF 8,22044.8%9.50%
United Shore Financial ServicesB 6,8719.8%6.50%
Fifth Third BankD 5,66325.5%7.75%
U.S. BankD 4,88729.5%7.00%
Mortgage Research CenterC 3,61718.0%6.25%
PNC BankD 3,58523.7%7.40%
21st MortgageF 3,47848.0%9.95%
CommonwealthC 3,27024.9%7.25%
Stockton MortgageD 3,2556.1%6.63%

Frequently asked questions

Kentucky: 520 applications in 2025, of which 297 were originated and 136 denied.

26.2% of all applications, or 30.4% of the applications it actually decided on. The Kentucky statewide average across all lenders was 18.8%.

The median rate on loans Citizens Bank originated in Kentucky in 2025 was 7.90%, against a statewide median of 6.75%.

About this data. Figures are Citizens Bank's own HMDA filing for properties located in Kentucky, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology