Community Bank · Massachusetts · 2025

Community Bank in Massachusetts: approval rate, denial rate and rates (2025)

Community Bank took 81 mortgage applications in Massachusetts in 2025, ranking #270 of 799 lenders active in the state. It originated 66.7% of them and denied 13.6% (16.9% of the applications it decided), against a statewide denial rate of 16.2%.

81Applicationsin MA
16.9%Decision denial ratestate 20.0%
7.38%Median ratestate 6.63%
$225,000Median loanstate $325,000
$13MVolume5 counties

Community Bank in Massachusetts vs the state

13.6%Denial rate-2.63 pts vs state
16.9%Decision denial rate-3.03 pts vs state
66.7%Origination rate+4.07 pts vs state
7.38%Median rate+0.75 pts vs state
0.61Rate spread (pts)+0.52 pts vs state
$94kMedian applicant income
54Loans originated
11Denied

Trend in Massachusetts

YearApplicationsOriginatedDenial rateMedian rateRank in state
202346346.5%6.75%#320
2024603116.7%7.13%#299
2025815413.6%7.38%#270

What Community Bank lends in Massachusetts

By loan purpose

Home purchase 50 62% · 6.0% denied
Refinance 11 14% · 9.1% denied
Home improvement 11 14% · 27.3% denied
Other / HELOC 9 11% · 44.4% denied

By loan type

Conventional 80 99% · 13.8% denied
USDA / RHS 1 1% · 0.0% denied

Why it denied Massachusetts applicants

Debt-to-income ratio 7 64%
Credit history 3 27%
Other 1 9%

Where in Massachusetts

Counties with the most Community Bank applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
Hampden County 53348 15.1%
Hampshire County 1272 16.7%
Berkshire County 760 0.0%
Worcester County 760 0.0%
Franklin County 211 50.0%

Other large lenders in Massachusetts

LenderGradeApplicationsDenial rateMedian rate
Citizens BankC 17,47629.0%7.40%
Rocket MortgageC 8,69815.9%6.75%
Bank of AmericaF 7,78430.1%5.99%
Guaranteed RateB 7,3134.5%6.50%
Eastern BankB 6,21631.8%6.99%
Rockland TrustC 5,99028.6%6.99%
Leader BankA 5,9131.8%6.25%
United Shore Financial ServicesB 5,89812.8%6.50%
Crosscountry MortgageB 5,6343.8%6.63%
TD BankD 3,77826.9%7.44%

Frequently asked questions

Massachusetts: 81 applications in 2025, of which 54 were originated and 11 denied.

13.6% of all applications, or 16.9% of the applications it actually decided on. The Massachusetts statewide average across all lenders was 16.2%.

The median rate on loans Community Bank originated in Massachusetts in 2025 was 7.38%, against a statewide median of 6.63%.

About this data. Figures are Community Bank's own HMDA filing for properties located in Massachusetts, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology