Citizens Bank in Virginia vs the state
24.4%Denial rate+8.48 pts vs state
27.9%Decision denial rate+7.67 pts vs state
60.8%Origination rate+1.31 pts vs state
7.65%Median rate+1.03 pts vs state
0.41Rate spread (pts)+0.19 pts vs state
$162kMedian applicant income
994Loans originated
399Denied
Trend in Virginia
| Year | Applications | Originated | Denial rate | Median rate | Rank in state |
|---|---|---|---|---|---|
| 2023 | 2,397 | 1,300 | 34.8% | 7.75% | #27 |
| 2024 | 1,559 | 893 | 27.7% | 8.90% | #51 |
| 2025 | 1,634 | 994 | 24.4% | 7.65% | #52 |
What Citizens Bank lends in Virginia
By loan purpose
By loan type
Why it denied Virginia applicants
Where in Virginia
Counties with the most Citizens Bank applications in 2025.
| County | Applications | Originated | Denied | Denial rate |
|---|---|---|---|---|
| Fairfax County | 458 | 305 | 88 | 19.2% |
| Loudoun County | 176 | 109 | 35 | 19.9% |
| Prince William County | 131 | 70 | 42 | 32.1% |
| Arlington County | 70 | 46 | 13 | 18.6% |
| Chesterfield County | 70 | 46 | 15 | 21.4% |
| Henrico County | 50 | 31 | 14 | 28.0% |
| Alexandria city | 49 | 35 | 9 | 18.4% |
| Virginia Beach city | 43 | 22 | 15 | 34.9% |
| Spotsylvania County | 29 | 14 | 12 | 41.4% |
| Richmond city | 27 | 14 | 10 | 37.0% |
Other large lenders in Virginia
| Lender | Grade | Applications | Denial rate | Median rate |
|---|---|---|---|---|
| Navy Federal Credit Union | D | 19,395 | 19.3% | 7.75% |
| Rocket Mortgage | C | 19,274 | 14.8% | 6.63% |
| United Shore Financial Services | B | 13,994 | 10.4% | 6.12% |
| Truist Bank | C | 11,838 | 31.6% | 6.49% |
| Mortgage Research Center | C | 9,000 | 16.7% | 6.25% |
| Pennymac Loan Services | C | 8,334 | 10.7% | 6.38% |
| Freedom Mortgage | B | 8,029 | 6.5% | 6.25% |
| Bank of America | F | 6,584 | 31.9% | 6.24% |
| Newrez | D | 6,390 | 16.4% | 6.38% |
| Movement Mortgage | A | 6,126 | 4.3% | 6.56% |
Frequently asked questions
Virginia: 1,634 applications in 2025, of which 994 were originated and 399 denied.
24.4% of all applications, or 27.9% of the applications it actually decided on. The Virginia statewide average across all lenders was 15.9%.
The median rate on loans Citizens Bank originated in Virginia in 2025 was 7.65%, against a statewide median of 6.63%.
About this data. Figures are Citizens Bank's own HMDA filing for properties located in Virginia, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology