Citizens Bank · New Mexico · 2025

Citizens Bank in New Mexico: approval rate, denial rate and rates (2025)

Citizens Bank took 19 mortgage applications in New Mexico in 2025, ranking #205 of 599 lenders active in the state. It originated 47.4% of them and denied 15.8% (25.0% of the applications it decided), against a statewide denial rate of 18.6%.

19Applicationsin NM
25.0%Decision denial ratestate 24.7%
6.50%Median ratestate 6.63%
$235,000Median loanstate $205,000
$3.0MVolume8 counties

Citizens Bank in New Mexico vs the state

15.8%Denial rate-2.81 pts vs state
25.0%Decision denial rate+0.34 pts vs state
47.4%Origination rate-5.97 pts vs state
6.50%Median rate-0.13 pts vs state
0.21Rate spread (pts)-0.17 pts vs state
$94kMedian applicant income
9Loans originated
3Denied

Trend in New Mexico

YearApplicationsOriginatedDenial rateMedian rateRank in state
202313538.5%6.88%#214
20241487.1%6.81%#221
202519915.8%6.50%#205

What Citizens Bank lends in New Mexico

By loan purpose

Home purchase 3 16% · 0.0% denied
Refinance 8 42% · 12.5% denied
Cash-out refinance 7 37% · 28.6% denied
Other / HELOC 1 5% · 0.0% denied

By loan type

Conventional 11 58% · 9.1% denied
FHA 8 42% · 25.0% denied

Why it denied New Mexico applicants

Credit history 2 67%
Incomplete application 1 33%

Where in New Mexico

Counties with the most Citizens Bank applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
Bernalillo County 520 0.0%
Sandoval County 421 25.0%
Doña Ana County 440 0.0%
San Juan County 200 0.0%
Eddy County 101 100.0%
Valencia County 101 100.0%
Curry County 100 0.0%
Socorro County 110 0.0%

Other large lenders in New Mexico

LenderGradeApplicationsDenial rateMedian rate
Rocket MortgageC 4,44020.5%6.75%
21st MortgageF 3,99245.5%9.60%
United Shore Financial ServicesB 3,25112.8%6.13%
Guild MortgageA 3,1864.3%6.63%
NusendaD 2,96213.7%8.00%
Waterstone MortgageC 2,7403.2%6.88%
Vanderbilt Mortgage and FinanceF 2,08546.4%9.99%
Sunward Federal Credit UnionB 1,7659.1%6.50%
Mortgage Research CenterC 1,68315.9%6.25%
Primary Residential MortgageC 1,4974.9%6.63%

Frequently asked questions

New Mexico: 19 applications in 2025, of which 9 were originated and 3 denied.

15.8% of all applications, or 25.0% of the applications it actually decided on. The New Mexico statewide average across all lenders was 18.6%.

The median rate on loans Citizens Bank originated in New Mexico in 2025 was 6.50%, against a statewide median of 6.63%.

About this data. Figures are Citizens Bank's own HMDA filing for properties located in New Mexico, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology