Citizens Bank · New Jersey · 2025

Citizens Bank in New Jersey: approval rate, denial rate and rates (2025)

Citizens Bank took 12,113 mortgage applications in New Jersey in 2025, ranking #4 of 883 lenders active in the state. It originated 59.5% of them and denied 28.9% (32.0% of the applications it decided), against a statewide denial rate of 17.7%.

12kApplicationsin NJ
32.0%Decision denial ratestate 23.1%
7.40%Median ratestate 6.75%
$205,000Median loanstate $295,000
$2.3BVolume21 counties

Citizens Bank in New Jersey vs the state

28.9%Denial rate+11.18 pts vs state
32.0%Decision denial rate+8.99 pts vs state
59.5%Origination rate+3.83 pts vs state
7.40%Median rate+0.65 pts vs state
0.24Rate spread (pts)-0.04 pts vs state
$157kMedian applicant income
7,208Loans originated
3,497Denied

Trend in New Jersey

YearApplicationsOriginatedDenial rateMedian rateRank in state
202311,1485,94234.9%8.25%#3
202410,1745,84930.7%8.65%#5
202512,1137,20828.9%7.40%#4

What Citizens Bank lends in New Jersey

By loan purpose

Home purchase 1,751 14% · 18.3% denied
Refinance 3,225 27% · 23.2% denied
Cash-out refinance 191 2% · 18.9% denied
Home improvement 3,638 30% · 31.8% denied
Other / HELOC 3,308 27% · 37.4% denied

By loan type

Conventional 12,031 99% · 28.9% denied
FHA 72 1% · 29.2% denied
VA 10 0% · 30.0% denied

Why it denied New Jersey applicants

Debt-to-income ratio 2,113 60%
Collateral 663 19%
Credit history 406 12%
Other 195 6%
Unverifiable information 64 2%
Employment history 39 1%
Insufficient cash 11 0%
Incomplete application 6 0%

Where in New Jersey

Counties with the most Citizens Bank applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
Monmouth County 1,245770346 27.8%
Bergen County 1,244728364 29.3%
Ocean County 1,174720333 28.4%
Middlesex County 1,085652312 28.8%
Essex County 1,012569323 31.9%
Burlington County 829504234 28.2%
Union County 769453244 31.7%
Morris County 684450164 24.0%
Camden County 677418171 25.3%
Mercer County 634389162 25.6%

Other large lenders in New Jersey

LenderGradeApplicationsDenial rateMedian rate
Rocket MortgageC 16,33916.1%6.75%
TD BankD 12,53226.2%7.49%
Bank of AmericaF 12,14230.6%6.00%
Crosscountry MortgageB 12,0425.3%6.75%
PNC BankD 10,81527.8%7.75%
United Shore Financial ServicesB 10,55215.3%6.38%
Guaranteed RateB 8,6435.5%6.58%
NewrezD 6,53522.5%6.99%
Loandepot.ComD 6,49115.3%6.63%
Pennymac Loan ServicesC 6,34312.9%6.62%

Frequently asked questions

New Jersey: 12,113 applications in 2025, of which 7,208 were originated and 3,497 denied.

28.9% of all applications, or 32.0% of the applications it actually decided on. The New Jersey statewide average across all lenders was 17.7%.

The median rate on loans Citizens Bank originated in New Jersey in 2025 was 7.40%, against a statewide median of 6.75%.

About this data. Figures are Citizens Bank's own HMDA filing for properties located in New Jersey, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology