Citadel Servicing in Connecticut vs the state
2.2%Denial rate-15.25 pts vs state
2.2%Decision denial rate-19.37 pts vs state
66.1%Origination rate+5.75 pts vs state
7.50%Median rate+0.88 pts vs state
1.12Rate spread (pts)+0.89 pts vs state
$161kMedian applicant income
123Loans originated
4Denied
Trend in Connecticut
| Year | Applications | Originated | Denial rate | Median rate | Rank in state |
|---|---|---|---|---|---|
| 2023 | 125 | 66 | 7.2% | 9.19% | #120 |
| 2024 | 210 | 133 | 2.9% | 8.88% | #92 |
| 2025 | 186 | 123 | 2.2% | 7.50% | #109 |
What Citadel Servicing lends in Connecticut
By loan purpose
By loan type
Why it denied Connecticut applicants
Where in Connecticut
Counties with the most Citadel Servicing applications in 2025.
| County | Applications | Originated | Denied | Denial rate |
|---|---|---|---|---|
| 09190 | 56 | 38 | 0 | 0.0% |
| 09120 | 34 | 27 | 1 | 2.9% |
| 09140 | 34 | 19 | 1 | 2.9% |
| 09170 | 31 | 21 | 1 | 3.2% |
| 09110 | 22 | 12 | 1 | 4.5% |
| 09180 | 5 | 5 | 0 | 0.0% |
| 09130 | 2 | 0 | 0 | 0.0% |
| 09160 | 2 | 1 | 0 | 0.0% |
Other large lenders in Connecticut
| Lender | Grade | Applications | Denial rate | Median rate |
|---|---|---|---|---|
| Rocket Mortgage | C | 6,043 | 16.5% | 6.75% |
| Citizens Bank | C | 4,895 | 26.2% | 7.40% |
| Bank of America | F | 4,591 | 32.1% | 6.00% |
| United Shore Financial Services | B | 4,239 | 13.7% | 6.50% |
| Total Mortgage Services | B | 4,219 | 4.5% | 6.63% |
| Manufacturers and Traders Trust | C | 4,030 | 31.8% | 5.99% |
| Liberty Bank | A | 3,513 | 9.5% | 5.99% |
| Webster Bank | C | 2,762 | 21.9% | 6.74% |
| Newrez | D | 2,556 | 21.8% | 6.88% |
| AMERICAN EAGLE FINANCIAL Credit Union | D | 2,463 | 18.9% | 7.75% |
Frequently asked questions
Connecticut: 186 applications in 2025, of which 123 were originated and 4 denied.
2.2% of all applications, or 2.2% of the applications it actually decided on. The Connecticut statewide average across all lenders was 17.4%.
The median rate on loans Citadel Servicing originated in Connecticut in 2025 was 7.50%, against a statewide median of 6.63%.
About this data. Figures are Citadel Servicing's own HMDA filing for properties located in Connecticut, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology