Capital Mortgage Services · Puerto Rico · 2025

Capital Mortgage Services in Puerto Rico: approval rate, denial rate and rates (2025)

Capital Mortgage Services took 214 mortgage applications in Puerto Rico in 2025, ranking #20 of 78 lenders active in the state. It originated 69.2% of them and denied 8.9% (11.4% of the applications it decided), against a statewide denial rate of 15.8%.

214Applicationsin PR
11.4%Decision denial ratestate 18.5%
7.25%Median ratestate 6.13%
$155,000Median loanstate $145,000
$38MVolume44 counties

Capital Mortgage Services in Puerto Rico vs the state

8.9%Denial rate-6.88 pts vs state
11.4%Decision denial rate-7.12 pts vs state
69.2%Origination rate+1.93 pts vs state
7.25%Median rate+1.13 pts vs state
1.09Rate spread (pts)+1.02 pts vs state
$94kMedian applicant income
148Loans originated
19Denied

Trend in Puerto Rico

YearApplicationsOriginatedDenial rateMedian rateRank in state
202334119914.7%7.50%#14
202426215021.8%7.69%#17
20252141488.9%7.25%#20

What Capital Mortgage Services lends in Puerto Rico

By loan purpose

Home purchase 191 89% · 10.0% denied
Refinance 1 0% · 0.0% denied
Cash-out refinance 21 10% · 0.0% denied
Other / HELOC 1 0% · 0.0% denied

By loan type

Conventional 137 64% · 5.8% denied
FHA 66 31% · 13.6% denied
VA 5 2% · 20.0% denied
USDA / RHS 6 3% · 16.7% denied

Why it denied Puerto Rico applicants

Unverifiable information 6 32%
Incomplete application 5 26%
Insufficient cash 3 16%
Employment history 2 11%
Credit history 2 11%
Debt-to-income ratio 1 5%

Where in Puerto Rico

Counties with the most Capital Mortgage Services applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
San Juan Municipio 52372 3.8%
Bayamón Municipio 19142 10.5%
Carolina Municipio 1572 13.3%
Guaynabo Municipio 981 11.1%
Gurabo Municipio 850 0.0%
Vega Baja Municipio 852 25.0%
Río Grande Municipio 761 14.3%
Arecibo Municipio 760 0.0%
Caguas Municipio 660 0.0%
Toa Baja Municipio 631 16.7%

Other large lenders in Puerto Rico

LenderGradeApplicationsDenial rateMedian rate
Banco Popular de Puerto RicoC 3,89420.4%6.25%
Firstbank Puerto RicoC 3,23322.0%5.75%
Oriental BankC 1,70820.0%5.50%
The Money HouseB 1,60210.8%6.00%
First Equity Mortgage BankersD 1,51717.7%6.00%
Preferred MortgageC 73211.6%5.75%
Hr MortgageD 69720.8%6.25%
Home Mortgage BankersC 6780.3%6.50%
Metro Island MortgageA 5880.2%5.75%
Trust MortgageC 5598.1%5.75%

Frequently asked questions

Puerto Rico: 214 applications in 2025, of which 148 were originated and 19 denied.

8.9% of all applications, or 11.4% of the applications it actually decided on. The Puerto Rico statewide average across all lenders was 15.8%.

The median rate on loans Capital Mortgage Services originated in Puerto Rico in 2025 was 7.25%, against a statewide median of 6.13%.

About this data. Figures are Capital Mortgage Services's own HMDA filing for properties located in Puerto Rico, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology