Mortgage lender · San Juan, · LEI 254900SI9TPITPEZ5332

Capital Mortgage Services review: approval odds, rates and grade (2025)

Capital Mortgage Services earns a D, weaker than most small mortgage lenders. It turned down 11.4% of the applications it decided on in 2025, which ranks in the 43rd percentile for approval odds. Its median loan was priced 1.09 points above the average prime offer rate, ranking in the 10th percentile on pricing. Compared against 1,883 small mortgage lenders using 2025 HMDA filings.

214Applications2025
69.2%Originatedof applications
11.4%Decision denial ratenational 22.6%
7.25%Median ratenational 6.63%
$38MLoan volume1 states

Capital Mortgage Services at a glance, 2025

Every figure is from the lender's own HMDA filing. "vs national" compares with all lenders combined.

8.9%Denial rate (all applications)-9.10 pts vs national
11.4%Denial rate (decided applications)-11.21 pts vs national
69.2%Origination rate+11.13 pts vs national
16.8%Withdrawn by applicant
5.1%Closed for incompleteness
7.25%Median interest rate+0.63 pts vs national
1.09Median rate spread (pts over APOR)+0.83 pts vs national
$155,000Median loan amount
$9,036Median total loan costs
$94kMedian applicant income
85%Median loan-to-value
0High-cost (HOEPA) loans

How the D grade breaks down

Each component is a percentile rank among 1,883 small mortgage lenders. Higher is better. Components the lender does not report are left out and the weights redistributed.

Approval oddsdecision denial rate, weight 45%

43rd11.4% denied

Pricingmedian rate spread over APOR, weight 30%

10th1.09 pts

Processwithdrawn + incomplete share, weight 15%

15th22.0%

Closing coststotal loan costs ÷ loan amount, weight 10%

3rd5.83% of loan

Trend, 2023–2025

YearApplicationsOriginatedDenial rateDecision denialMedian rateVolume
202334119914.7%19.7%7.50%$34M
202426215021.8%27.3%7.69%$29M
20252141488.9%11.4%7.25%$38M

What Capital Mortgage Services lends

Applications by purpose and loan type in 2025, with the denial rate for each. A lender's mix explains a lot of its headline rate: HELOCs and FHA loans are denied far more often than conventional purchase loans.

By loan purpose

Home purchase 191 89% · 10.0% denied
Refinance 1 0% · 0.0% denied
Cash-out refinance 21 10% · 0.0% denied
Other / HELOC 1 0% · 0.0% denied

By loan type

Conventional 137 64% · 5.8% denied
FHA 66 31% · 13.6% denied
VA 5 2% · 20.0% denied
USDA / RHS 6 3% · 16.7% denied

Also: 0 home-equity lines, 0 reverse mortgages, 128 manufactured homes, 32 investment properties.

Why Capital Mortgage Services denies applications

Primary reason reported for each of the 19 denials in 2025. Lenders can cite up to four reasons; this is the first one listed.

Unverifiable information 6 32%
Incomplete application 5 26%
Insufficient cash 3 16%
Credit history 2 11%
Employment history 2 11%
Debt-to-income ratio 1 5%

How these reasons compare nationally →

Who gets approved at Capital Mortgage Services

Decision denial rate by applicant profile. Groups with fewer than 20 applications are omitted.

Applicant incomeApplicationsOriginatedDecision denial rate
Under $50k674611.5%
$50k – $100k432815.2%
$100k – $150k302411.1%
$150k – $250k372414.3%
Over $250k37263.7%
Applicant ageApplicationsOriginatedDecision denial rate
25–3466528.8%
35–4454348.1%
45–54402618.8%
55–6430218.7%

Where Capital Mortgage Services lends

1 states and 44 counties in 2025. Click a state for the lender's full record there.

StateApplicationsOriginatedDenial rateMedian rateRank in state
Puerto Rico2141488.9%7.25%#20

Frequently asked questions

Capital Mortgage Services denied 11.4% of the applications it decided on in 2025. The national figure across all lenders was 22.6%. On approval odds it ranks in the 43rd percentile of small mortgage lenders.

The most common reason Capital Mortgage Services gave in 2025 was "unverifiable information", cited on 31.6% of its denials. Lenders report up to four reasons per denial to the CFPB; the full breakdown is on this page.

The median interest rate on loans Capital Mortgage Services originated in 2025 was 7.25%, and its median rate spread over the average prime offer rate was 1.09 points. Rates on this page are what borrowers actually got, not advertised rates.

In 2025, 89% of its applications were for home purchases, 10% for refinancing (including cash-out), and 0% for home improvement or other purposes. By loan type: 64% conventional, 31% FHA, 2% VA.

Every figure on this page comes from the Home Mortgage Disclosure Act (HMDA) Loan/Application Register published by the CFPB, which lenders are required by federal law to file. We add the grade and the comparisons; we do not add facts.

About this data. HMDA data is published once a year by the CFPB. The current release covers applications acted on in calendar year 2025. Figures describe applications the lender acted on, including loans it later sold. Interest rates and costs are medians on originated loans only; some depository institutions are exempt from reporting pricing fields, which is why a few cells read "—". MortgageGrades is not affiliated with Capital Mortgage Services. Data sources · Methodology