TrustCo Bank in Massachusetts vs the state
22.7%Denial rate+6.52 pts vs state
33.3%Decision denial rate+13.38 pts vs state
40.9%Origination rate-21.69 pts vs state
5.88%Median rate-0.75 pts vs state
-1.46Rate spread (pts)-1.55 pts vs state
$84kMedian applicant income
9Loans originated
5Denied
Trend in Massachusetts
| Year | Applications | Originated | Denial rate | Median rate | Rank in state |
|---|---|---|---|---|---|
| 2023 | 25 | 16 | 20.0% | 4.62% | #370 |
| 2024 | 19 | 9 | 42.1% | 5.75% | #405 |
| 2025 | 22 | 9 | 22.7% | 5.88% | #404 |
What TrustCo Bank lends in Massachusetts
By loan purpose
By loan type
Why it denied Massachusetts applicants
Where in Massachusetts
Counties with the most TrustCo Bank applications in 2025.
| County | Applications | Originated | Denied | Denial rate |
|---|---|---|---|---|
| Berkshire County | 22 | 9 | 5 | 22.7% |
Other large lenders in Massachusetts
| Lender | Grade | Applications | Denial rate | Median rate |
|---|---|---|---|---|
| Citizens Bank | C | 17,476 | 29.0% | 7.40% |
| Rocket Mortgage | C | 8,698 | 15.9% | 6.75% |
| Bank of America | F | 7,784 | 30.1% | 5.99% |
| Guaranteed Rate | B | 7,313 | 4.5% | 6.50% |
| Eastern Bank | B | 6,216 | 31.8% | 6.99% |
| Rockland Trust | C | 5,990 | 28.6% | 6.99% |
| Leader Bank | A | 5,913 | 1.8% | 6.25% |
| United Shore Financial Services | B | 5,898 | 12.8% | 6.50% |
| Crosscountry Mortgage | B | 5,634 | 3.8% | 6.63% |
| TD Bank | D | 3,778 | 26.9% | 7.44% |
Frequently asked questions
Massachusetts: 22 applications in 2025, of which 9 were originated and 5 denied.
22.7% of all applications, or 33.3% of the applications it actually decided on. The Massachusetts statewide average across all lenders was 16.2%.
The median rate on loans TrustCo Bank originated in Massachusetts in 2025 was 5.88%, against a statewide median of 6.63%.
About this data. Figures are TrustCo Bank's own HMDA filing for properties located in Massachusetts, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology