Customers Bank in New York vs the state
1.5%Denial rate-18.26 pts vs state
1.6%Decision denial rate-22.48 pts vs state
94.0%Origination rate+34.44 pts vs state
6.08%Median rate-0.54 pts vs state
0.31Rate spread (pts)+0.10 pts vs state
$1,192kMedian applicant income
63Loans originated
1Denied
Trend in New York
| Year | Applications | Originated | Denial rate | Median rate | Rank in state |
|---|---|---|---|---|---|
| 2024 | 34 | 31 | 0.0% | 6.21% | #349 |
| 2025 | 67 | 63 | 1.5% | 6.08% | #310 |
What Customers Bank lends in New York
By loan purpose
By loan type
Why it denied New York applicants
Where in New York
Counties with the most Customers Bank applications in 2025.
| County | Applications | Originated | Denied | Denial rate |
|---|---|---|---|---|
| Kings County | 27 | 26 | 0 | 0.0% |
| New York County | 15 | 13 | 0 | 0.0% |
| Bronx County | 10 | 10 | 0 | 0.0% |
| Queens County | 8 | 7 | 1 | 12.5% |
| Rockland County | 3 | 3 | 0 | 0.0% |
| Westchester County | 2 | 2 | 0 | 0.0% |
| Suffolk County | 2 | 2 | 0 | 0.0% |
Other large lenders in New York
| Lender | Grade | Applications | Denial rate | Median rate |
|---|---|---|---|---|
| Citizens Bank | C | 20,315 | 32.7% | 7.97% |
| Rocket Mortgage | C | 19,924 | 22.0% | 6.88% |
| United Shore Financial Services | B | 14,777 | 11.2% | 6.50% |
| JPMorgan Chase Bank | B | 14,735 | 11.7% | 6.38% |
| Manufacturers and Traders Trust | C | 12,335 | 31.3% | 5.99% |
| Bank of America | F | 10,193 | 35.7% | 5.99% |
| Bethpage Federal Credit Union | C | 9,736 | 47.2% | 6.49% |
| TD Bank | D | 9,239 | 30.2% | 7.69% |
| Newrez | D | 8,654 | 24.2% | 6.75% |
| ESL Federal Credit Union | B | 7,817 | 17.6% | 4.50% |
Frequently asked questions
New York: 67 applications in 2025, of which 63 were originated and 1 denied.
1.5% of all applications, or 1.6% of the applications it actually decided on. The New York statewide average across all lenders was 19.8%.
The median rate on loans Customers Bank originated in New York in 2025 was 6.08%, against a statewide median of 6.63%.
About this data. Figures are Customers Bank's own HMDA filing for properties located in New York, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology