Citizens Bank · Rhode Island · 2025

Citizens Bank in Rhode Island: approval rate, denial rate and rates (2025)

Citizens Bank took 6,329 mortgage applications in Rhode Island in 2025, ranking #1 of 453 lenders active in the state. It originated 59.4% of them and denied 27.8% (31.2% of the applications it decided), against a statewide denial rate of 18.7%.

6.3kApplicationsin RI
31.2%Decision denial ratestate 23.2%
7.40%Median ratestate 6.75%
$175,000Median loanstate $255,000
$816MVolume5 counties

Citizens Bank in Rhode Island vs the state

27.8%Denial rate+9.09 pts vs state
31.2%Decision denial rate+8.05 pts vs state
59.4%Origination rate-0.31 pts vs state
7.40%Median rate+0.65 pts vs state
0.25Rate spread (pts)+0.07 pts vs state
$101kMedian applicant income
3,762Loans originated
1,759Denied

Trend in Rhode Island

YearApplicationsOriginatedDenial rateMedian rateRank in state
20235,8163,06735.9%8.50%#1
20244,9042,70232.4%8.65%#1
20256,3293,76227.8%7.40%#1

What Citizens Bank lends in Rhode Island

By loan purpose

Home purchase 443 7% · 21.0% denied
Refinance 2,593 41% · 21.5% denied
Cash-out refinance 141 2% · 12.8% denied
Home improvement 1,654 26% · 34.6% denied
Other / HELOC 1,498 24% · 34.6% denied

By loan type

Conventional 6,281 99% · 27.9% denied
FHA 39 1% · 15.4% denied
VA 9 0% · 22.2% denied

Why it denied Rhode Island applicants

Debt-to-income ratio 1,026 58%
Collateral 346 20%
Credit history 257 15%
Other 89 5%
Employment history 20 1%
Unverifiable information 18 1%
Insufficient cash 3 0%

Where in Rhode Island

Counties with the most Citizens Bank applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
Providence County 3,3611,8671,059 31.5%
Kent County 1,265836286 22.6%
Washington County 919582213 23.2%
Newport County 442260127 28.7%
Bristol County 34221774 21.6%

Other large lenders in Rhode Island

LenderGradeApplicationsDenial rateMedian rate
Navigant Credit UnionB 2,84716.1%6.50%
COASTAL1 Credit UnionB 1,93124.3%6.75%
The Washington Trust Company, of WesterlyC 1,75521.9%6.38%
Rocket MortgageC 1,43019.7%6.75%
Movement MortgageA 1,3083.6%6.63%
Bank of AmericaF 1,29839.1%6.24%
Primary Residential MortgageC 1,0568.4%6.63%
BankNewportB 1,01419.7%6.63%
CMG MortgageA 9927.6%6.63%
United Shore Financial ServicesB 78018.0%6.38%

Frequently asked questions

Rhode Island: 6,329 applications in 2025, of which 3,762 were originated and 1,759 denied.

27.8% of all applications, or 31.2% of the applications it actually decided on. The Rhode Island statewide average across all lenders was 18.7%.

The median rate on loans Citizens Bank originated in Rhode Island in 2025 was 7.40%, against a statewide median of 6.75%.

About this data. Figures are Citizens Bank's own HMDA filing for properties located in Rhode Island, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology