Citizens Bank · District of Columbia · 2025

Citizens Bank in District of Columbia: approval rate, denial rate and rates (2025)

Citizens Bank took 192 mortgage applications in District of Columbia in 2025, ranking #21 of 473 lenders active in the state. It originated 47.9% of them and denied 35.4% (42.0% of the applications it decided), against a statewide denial rate of 18.1%.

192Applicationsin DC
42.0%Decision denial ratestate 23.7%
7.20%Median ratestate 6.50%
$275,000Median loanstate $405,000
$63MVolume1 counties

Citizens Bank in District of Columbia vs the state

35.4%Denial rate+17.36 pts vs state
42.0%Decision denial rate+18.24 pts vs state
47.9%Origination rate-7.59 pts vs state
7.20%Median rate+0.70 pts vs state
0.28Rate spread (pts)+0.23 pts vs state
$198kMedian applicant income
92Loans originated
68Denied

Trend in District of Columbia

YearApplicationsOriginatedDenial rateMedian rateRank in state
202326313235.4%7.50%#13
202419010026.3%7.58%#21
20251929235.4%7.20%#21

What Citizens Bank lends in District of Columbia

By loan purpose

Home purchase 67 35% · 9.0% denied
Refinance 29 15% · 34.5% denied
Cash-out refinance 2 1% · 0.0% denied
Home improvement 47 24% · 61.7% denied
Other / HELOC 47 24% · 48.9% denied

By loan type

Conventional 191 99% · 35.6% denied
VA 1 1% · 0.0% denied

Why it denied District of Columbia applicants

Debt-to-income ratio 25 37%
Collateral 24 35%
Credit history 12 18%
Other 3 4%
Employment history 2 3%
Insufficient cash 1 1%
Unverifiable information 1 1%

Where in District of Columbia

Counties with the most Citizens Bank applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
District of Columbia 1929268 35.4%

Other large lenders in District of Columbia

LenderGradeApplicationsDenial rateMedian rate
Navy Federal Credit UnionD 78628.5%7.75%
Rocket MortgageC 67120.7%6.63%
Bank of AmericaF 54633.2%5.99%
First Savings MortgageA 5440.9%6.50%
Truist BankC 52941.2%6.25%
PNC BankD 46731.5%6.25%
JPMorgan Chase BankB 4597.6%6.38%
CitibankB 4179.6%6.00%
First Home MortgageB 3592.5%6.63%
NewrezD 35323.5%6.63%

Frequently asked questions

District of Columbia: 192 applications in 2025, of which 92 were originated and 68 denied.

35.4% of all applications, or 42.0% of the applications it actually decided on. The District of Columbia statewide average across all lenders was 18.1%.

The median rate on loans Citizens Bank originated in District of Columbia in 2025 was 7.20%, against a statewide median of 6.50%.

About this data. Figures are Citizens Bank's own HMDA filing for properties located in District of Columbia, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology