Citadel Servicing in District of Columbia vs the state
11.8%Denial rate-6.30 pts vs state
13.3%Decision denial rate-10.41 pts vs state
47.1%Origination rate-8.45 pts vs state
7.56%Median rate+1.06 pts vs state
2.82Rate spread (pts)+2.77 pts vs state
$61kMedian applicant income
8Loans originated
2Denied
Trend in District of Columbia
| Year | Applications | Originated | Denial rate | Median rate | Rank in state |
|---|---|---|---|---|---|
| 2023 | 30 | 16 | 6.7% | 9.69% | #90 |
| 2024 | 27 | 12 | 7.4% | 8.13% | #93 |
| 2025 | 17 | 8 | 11.8% | 7.56% | #145 |
What Citadel Servicing lends in District of Columbia
By loan purpose
By loan type
Why it denied District of Columbia applicants
Where in District of Columbia
Counties with the most Citadel Servicing applications in 2025.
| County | Applications | Originated | Denied | Denial rate |
|---|---|---|---|---|
| District of Columbia | 17 | 8 | 2 | 11.8% |
Other large lenders in District of Columbia
| Lender | Grade | Applications | Denial rate | Median rate |
|---|---|---|---|---|
| Navy Federal Credit Union | D | 786 | 28.5% | 7.75% |
| Rocket Mortgage | C | 671 | 20.7% | 6.63% |
| Bank of America | F | 546 | 33.2% | 5.99% |
| First Savings Mortgage | A | 544 | 0.9% | 6.50% |
| Truist Bank | C | 529 | 41.2% | 6.25% |
| PNC Bank | D | 467 | 31.5% | 6.25% |
| JPMorgan Chase Bank | B | 459 | 7.6% | 6.38% |
| Citibank | B | 417 | 9.6% | 6.00% |
| First Home Mortgage | B | 359 | 2.5% | 6.63% |
| Newrez | D | 353 | 23.5% | 6.63% |
Frequently asked questions
District of Columbia: 17 applications in 2025, of which 8 were originated and 2 denied.
11.8% of all applications, or 13.3% of the applications it actually decided on. The District of Columbia statewide average across all lenders was 18.1%.
The median rate on loans Citadel Servicing originated in District of Columbia in 2025 was 7.56%, against a statewide median of 6.50%.
About this data. Figures are Citadel Servicing's own HMDA filing for properties located in District of Columbia, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology