Webster Bank at a glance, 2025
Every figure is from the lender's own HMDA filing. "vs national" compares with all lenders combined.
How the C grade breaks down
Each component is a percentile rank among 412 home-equity (HELOC) lenders. Higher is better. Components the lender does not report are left out and the weights redistributed.
Approval oddsdecision denial rate, weight 45%
43rd27.1% deniedPricingmedian rate spread over APOR, weight 30%
26th0.45 ptsProcesswithdrawn + incomplete share, weight 15%
15th20.0%Closing coststotal loan costs ÷ loan amount, weight 10%
44th3.37% of loanTrend, 2023–2025
| Year | Applications | Originated | Denial rate | Decision denial | Median rate | Volume |
|---|---|---|---|---|---|---|
| 2023 | 6,360 | 3,778 | 19.4% | 23.6% | 6.99% | $2.9B |
| 2024 | 5,691 | 3,211 | 20.0% | 25.3% | 7.74% | $2.6B |
| 2025 | 5,566 | 3,106 | 21.7% | 27.1% | 6.74% | $2.1B |
What Webster Bank lends
Applications by purpose and loan type in 2025, with the denial rate for each. A lender's mix explains a lot of its headline rate: HELOCs and FHA loans are denied far more often than conventional purchase loans.
By loan purpose
By loan type
Also: 2,953 home-equity lines, 0 reverse mortgages, 0 manufactured homes, 341 investment properties.
Why Webster Bank denies applications
Primary reason reported for each of the 1,206 denials in 2025. Lenders can cite up to four reasons; this is the first one listed.
Who gets approved at Webster Bank
Decision denial rate by applicant profile. Groups with fewer than 20 applications are omitted.
| Applicant income | Applications | Originated | Decision denial rate |
|---|---|---|---|
| Under $50k | 416 | 112 | 59.9% |
| $50k – $100k | 1,259 | 598 | 37.1% |
| $100k – $150k | 891 | 470 | 28.0% |
| $150k – $250k | 993 | 616 | 20.3% |
| Over $250k | 1,679 | 1,112 | 15.7% |
| Applicant age | Applications | Originated | Decision denial rate |
|---|---|---|---|
| Under 25 | 21 | 13 | 18.8% |
| 25–34 | 503 | 317 | 19.3% |
| 35–44 | 1,139 | 713 | 21.8% |
| 45–54 | 1,123 | 636 | 29.7% |
| 55–64 | 1,217 | 636 | 31.2% |
| 65–74 | 887 | 471 | 27.2% |
| Over 74 | 475 | 195 | 35.3% |
Where Webster Bank lends
23 states and 124 counties in 2025. Click a state for the lender's full record there.
| State | Applications | Originated | Denial rate | Median rate | Rank in state |
|---|---|---|---|---|---|
| Connecticut | 2,762 | 1,541 | 21.9% | 6.74% | #8 |
| New York | 1,170 | 564 | 26.5% | 6.50% | #78 |
| Massachusetts | 975 | 616 | 19.1% | 6.38% | #49 |
| New Jersey | 339 | 215 | 13.6% | 6.25% | #151 |
| Rhode Island | 206 | 105 | 21.4% | 6.79% | #49 |
| Pennsylvania | 32 | 21 | 6.3% | 6.25% | #543 |
| Florida | 31 | 14 | 22.6% | 6.75% | #687 |
| New Hampshire | 16 | 11 | 12.5% | 6.25% | #212 |
| Maine | 11 | 9 | 9.1% | 6.25% | #214 |
| California | 5 | 3 | 20.0% | 5.75% | #803 |
Frequently asked questions
Webster Bank denied 27.1% of the applications it decided on in 2025. The national figure across all lenders was 22.6%. On approval odds it ranks in the 43rd percentile of home-equity (HELOC) lenders.
The most common reason Webster Bank gave in 2025 was "debt-to-income ratio", cited on 36.8% of its denials. Lenders report up to four reasons per denial to the CFPB; the full breakdown is on this page.
The median interest rate on loans Webster Bank originated in 2025 was 6.74%, and its median rate spread over the average prime offer rate was 0.45 points. Rates on this page are what borrowers actually got, not advertised rates.
In 2025, 28% of its applications were for home purchases, 37% for refinancing (including cash-out), and 35% for home improvement or other purposes. By loan type: 100% conventional, 0% FHA, 0% VA.
Every figure on this page comes from the Home Mortgage Disclosure Act (HMDA) Loan/Application Register published by the CFPB, which lenders are required by federal law to file. We add the grade and the comparisons; we do not add facts.