First-Citizens Bank & Trust at a glance, 2025
Every figure is from the lender's own HMDA filing. "vs national" compares with all lenders combined.
How the B grade breaks down
Each component is a percentile rank among 101 large mortgage lenders. Higher is better. Components the lender does not report are left out and the weights redistributed.
Approval oddsdecision denial rate, weight 45%
36th22.5% deniedPricingmedian rate spread over APOR, weight 30%
87th-0.08 ptsProcesswithdrawn + incomplete share, weight 15%
83rd11.2%Closing coststotal loan costs ÷ loan amount, weight 10%
54th2.47% of loanTrend, 2023–2025
| Year | Applications | Originated | Denial rate | Decision denial | Median rate | Volume |
|---|---|---|---|---|---|---|
| 2023 | 23,123 | 15,304 | 20.8% | 22.9% | 6.38% | $5.9B |
| 2024 | 22,972 | 15,162 | 21.2% | 23.5% | 5.99% | $6.0B |
| 2025 | 21,831 | 14,381 | 19.9% | 22.5% | 6.35% | $5.0B |
What First-Citizens Bank & Trust lends
Applications by purpose and loan type in 2025, with the denial rate for each. A lender's mix explains a lot of its headline rate: HELOCs and FHA loans are denied far more often than conventional purchase loans.
By loan purpose
By loan type
Also: 10,670 home-equity lines, 0 reverse mortgages, 167 manufactured homes, 838 investment properties.
Why First-Citizens Bank & Trust denies applications
Primary reason reported for each of the 4,354 denials in 2025. Lenders can cite up to four reasons; this is the first one listed.
Who gets approved at First-Citizens Bank & Trust
Decision denial rate by applicant profile. Groups with fewer than 20 applications are omitted.
| Applicant income | Applications | Originated | Decision denial rate |
|---|---|---|---|
| Under $50k | 1,595 | 696 | 49.2% |
| $50k – $100k | 5,107 | 3,043 | 30.0% |
| $100k – $150k | 4,010 | 2,685 | 21.9% |
| $150k – $250k | 4,473 | 3,175 | 16.8% |
| Over $250k | 5,530 | 4,130 | 11.4% |
| Applicant age | Applications | Originated | Decision denial rate |
|---|---|---|---|
| Under 25 | 402 | 285 | 16.0% |
| 25–34 | 3,234 | 2,208 | 17.9% |
| 35–44 | 4,698 | 3,174 | 20.9% |
| 45–54 | 4,590 | 3,033 | 23.3% |
| 55–64 | 4,251 | 2,727 | 24.7% |
| 65–74 | 2,778 | 1,812 | 23.5% |
| Over 74 | 1,440 | 895 | 27.1% |
Where First-Citizens Bank & Trust lends
45 states and 686 counties in 2025. Click a state for the lender's full record there.
| State | Applications | Originated | Denial rate | Median rate | Rank in state |
|---|---|---|---|---|---|
| North Carolina | 10,319 | 6,984 | 19.6% | 6.38% | #8 |
| South Carolina | 5,399 | 3,577 | 20.9% | 6.38% | #7 |
| California | 2,179 | 1,383 | 20.2% | 6.01% | #97 |
| Virginia | 1,032 | 664 | 21.7% | 6.39% | #72 |
| Georgia | 702 | 442 | 21.7% | 6.35% | #121 |
| Florida | 454 | 266 | 23.8% | 6.00% | #252 |
| Massachusetts | 282 | 197 | 9.6% | 5.75% | #122 |
| Texas | 177 | 92 | 24.9% | 6.18% | #435 |
| Tennessee | 160 | 106 | 16.9% | 6.35% | #247 |
| Arizona | 159 | 95 | 18.9% | 6.35% | #196 |
| Washington | 120 | 76 | 15.8% | 6.38% | #226 |
| Wisconsin | 101 | 54 | 28.7% | 6.43% | #257 |
| Colorado | 99 | 64 | 14.1% | 6.19% | #230 |
| New York | 85 | 47 | 10.6% | 5.75% | #287 |
| West Virginia | 70 | 50 | 17.1% | 6.00% | #110 |
| Maryland | 54 | 29 | 22.2% | 6.50% | #313 |
| Nevada | 52 | 30 | 17.3% | 6.25% | #206 |
| New Mexico | 49 | 34 | 14.3% | 6.25% | #154 |
| Oklahoma | 47 | 23 | 25.5% | 6.10% | #265 |
| Oregon | 40 | 21 | 15.0% | 5.99% | #248 |
| Nebraska | 26 | 15 | 23.1% | 6.63% | #187 |
| Illinois | 24 | 16 | 8.3% | 6.00% | #571 |
| Utah | 24 | 12 | 4.2% | 5.69% | #227 |
| New Jersey | 22 | 17 | 0.0% | 5.75% | #437 |
| Missouri | 19 | 10 | 21.1% | 6.05% | #441 |
| Kansas | 18 | 11 | 27.8% | 6.49% | #307 |
| Pennsylvania | 17 | 8 | 17.7% | 6.50% | #621 |
| Ohio | 16 | 6 | 0.0% | 6.50% | #562 |
| District of Columbia | 14 | 8 | 14.3% | 6.29% | #155 |
| Connecticut | 13 | 8 | 7.7% | 5.94% | #348 |
| Alabama | 9 | 5 | 22.2% | 6.63% | #498 |
| Michigan | 9 | 5 | 0.0% | 7.50% | #523 |
| Rhode Island | 7 | 5 | 0.0% | 5.75% | #211 |
| Hawaii | 6 | 1 | 0.0% | 6.25% | #187 |
| New Hampshire | 5 | 5 | 0.0% | 5.75% | #331 |
Frequently asked questions
First-Citizens Bank & Trust denied 22.5% of the applications it decided on in 2025. The national figure across all lenders was 22.6%. On approval odds it ranks in the 36th percentile of large mortgage lenders.
The most common reason First-Citizens Bank & Trust gave in 2025 was "debt-to-income ratio", cited on 52.9% of its denials. Lenders report up to four reasons per denial to the CFPB; the full breakdown is on this page.
The median interest rate on loans First-Citizens Bank & Trust originated in 2025 was 6.35%, and its median rate spread over the average prime offer rate was -0.08 points. Rates on this page are what borrowers actually got, not advertised rates.
In 2025, 34% of its applications were for home purchases, 25% for refinancing (including cash-out), and 41% for home improvement or other purposes. By loan type: 97% conventional, 2% FHA, 0% VA.
Every figure on this page comes from the Home Mortgage Disclosure Act (HMDA) Loan/Application Register published by the CFPB, which lenders are required by federal law to file. We add the grade and the comparisons; we do not add facts.