Mortgage lender · Naperville, IL · LEI 549300WUGYTMN4HIT493

DuPage Credit Union review: approval odds, rates and grade (2025)

DuPage Credit Union earns a C, in line with the typical performance of home-equity (HELOC) lenders. It turned down 33.4% of the applications it decided on in 2025, which ranks in the 22nd percentile for approval odds. Its median loan was priced 0.28 points above the average prime offer rate, ranking in the 38th percentile on pricing. Compared against 412 home-equity (HELOC) lenders using 2025 HMDA filings.

992Applications2025
56.3%Originatedof applications
33.4%Decision denial ratenational 22.6%
7.50%Median ratenational 6.63%
$77MLoan volume8 states

DuPage Credit Union at a glance, 2025

Every figure is from the lender's own HMDA filing. "vs national" compares with all lenders combined.

28.6%Denial rate (all applications)+10.65 pts vs national
33.4%Denial rate (decided applications)+10.78 pts vs national
56.3%Origination rate-1.78 pts vs national
13.8%Withdrawn by applicant
0.4%Closed for incompleteness
7.50%Median interest rate+0.88 pts vs national
0.28Median rate spread (pts over APOR)+0.03 pts vs national
$105,000Median loan amount
$2,823Median total loan costs
$148kMedian applicant income
67%Median loan-to-value
0High-cost (HOEPA) loans

How the C grade breaks down

Each component is a percentile rank among 412 home-equity (HELOC) lenders. Higher is better. Components the lender does not report are left out and the weights redistributed.

Approval oddsdecision denial rate, weight 45%

22nd33.4% denied

Pricingmedian rate spread over APOR, weight 30%

38th0.28 pts

Processwithdrawn + incomplete share, weight 15%

41st14.2%

Closing coststotal loan costs ÷ loan amount, weight 10%

62nd2.69% of loan

Trend, 2023–2025

YearApplicationsOriginatedDenial rateDecision denialMedian rateVolume
202384752624.6%28.2%7.75%$55M
20241,00457627.5%31.9%7.75%$67M
202599255828.6%33.4%7.50%$77M

What DuPage Credit Union lends

Applications by purpose and loan type in 2025, with the denial rate for each. A lender's mix explains a lot of its headline rate: HELOCs and FHA loans are denied far more often than conventional purchase loans.

By loan purpose

Home purchase 135 14% · 23.7% denied
Refinance 45 5% · 17.8% denied
Cash-out refinance 227 23% · 27.3% denied
Home improvement 339 34% · 23.6% denied
Other / HELOC 246 25% · 41.5% denied

By loan type

Conventional 991 100% · 28.6% denied
FHA 1 0% · 100.0% denied

Also: 630 home-equity lines, 0 reverse mortgages, 0 manufactured homes, 24 investment properties.

Why DuPage Credit Union denies applications

Primary reason reported for each of the 284 denials in 2025. Lenders can cite up to four reasons; this is the first one listed.

Debt-to-income ratio 171 60%
Credit history 39 14%
Collateral 27 10%
Incomplete application 21 7%
Other 21 7%
Unverifiable information 3 1%
Employment history 2 1%

How these reasons compare nationally →

Who gets approved at DuPage Credit Union

Decision denial rate by applicant profile. Groups with fewer than 20 applications are omitted.

Applicant incomeApplicationsOriginatedDecision denial rate
Under $50k38973.0%
$50k – $100k1998551.2%
$100k – $150k26615034.1%
$150k – $250k32221121.8%
Over $250k1609722.8%
Applicant ageApplicationsOriginatedDecision denial rate
25–341084050.0%
35–4428815633.8%
45–5428618029.3%
55–6419511729.1%
65–74824438.9%
Over 74312031.0%

Where DuPage Credit Union lends

8 states and 27 counties in 2025. Click a state for the lender's full record there.

StateApplicationsOriginatedDenial rateMedian rateRank in state
Illinois98455828.3%7.50%#78

Frequently asked questions

DuPage Credit Union denied 33.4% of the applications it decided on in 2025. The national figure across all lenders was 22.6%. On approval odds it ranks in the 22nd percentile of home-equity (HELOC) lenders.

The most common reason DuPage Credit Union gave in 2025 was "debt-to-income ratio", cited on 60.2% of its denials. Lenders report up to four reasons per denial to the CFPB; the full breakdown is on this page.

The median interest rate on loans DuPage Credit Union originated in 2025 was 7.50%, and its median rate spread over the average prime offer rate was 0.28 points. Rates on this page are what borrowers actually got, not advertised rates.

In 2025, 14% of its applications were for home purchases, 27% for refinancing (including cash-out), and 59% for home improvement or other purposes. By loan type: 100% conventional, 0% FHA, 0% VA.

Every figure on this page comes from the Home Mortgage Disclosure Act (HMDA) Loan/Application Register published by the CFPB, which lenders are required by federal law to file. We add the grade and the comparisons; we do not add facts.

About this data. HMDA data is published once a year by the CFPB. The current release covers applications acted on in calendar year 2025. Figures describe applications the lender acted on, including loans it later sold. Interest rates and costs are medians on originated loans only; some depository institutions are exempt from reporting pricing fields, which is why a few cells read "—". MortgageGrades is not affiliated with DuPage Credit Union. Data sources · Methodology