Mortgage lender · Pikeville, KY · LEI 254900MQ4O1DX3N88207

Community Trust Bank review: approval odds, rates and grade (2025)

Community Trust Bank earns a B, better than most mid-size mortgage lenders. It turned down 13.9% of the applications it decided on in 2025, which ranks in the 38th percentile for approval odds. Its median loan was priced 0.19 points above the average prime offer rate, ranking in the 62nd percentile on pricing. Compared against 581 mid-size mortgage lenders using 2025 HMDA filings.

3.1kApplications2025
78.4%Originatedof applications
13.9%Decision denial ratenational 22.6%
6.63%Median ratenational 6.63%
$515MLoan volume11 states

Community Trust Bank at a glance, 2025

Every figure is from the lender's own HMDA filing. "vs national" compares with all lenders combined.

12.8%Denial rate (all applications)-5.20 pts vs national
13.9%Denial rate (decided applications)-8.65 pts vs national
78.4%Origination rate+20.40 pts vs national
8.3%Withdrawn by applicant
0.0%Closed for incompleteness
6.63%Median interest rate0.00 pts vs national
0.19Median rate spread (pts over APOR)-0.06 pts vs national
$125,000Median loan amount
$2,567Median total loan costs
$92kMedian applicant income
73%Median loan-to-value
0High-cost (HOEPA) loans

How the B grade breaks down

Each component is a percentile rank among 581 mid-size mortgage lenders. Higher is better. Components the lender does not report are left out and the weights redistributed.

Approval oddsdecision denial rate, weight 45%

38th13.9% denied

Pricingmedian rate spread over APOR, weight 30%

62nd0.19 pts

Processwithdrawn + incomplete share, weight 15%

87th8.3%

Closing coststotal loan costs ÷ loan amount, weight 10%

61st2.05% of loan

Trend, 2023–2025

YearApplicationsOriginatedDenial rateDecision denialMedian rateVolume
20232,9312,25714.4%15.4%7.50%$432M
20242,8862,19314.9%16.1%7.75%$433M
20253,1062,43612.8%13.9%6.63%$515M

What Community Trust Bank lends

Applications by purpose and loan type in 2025, with the denial rate for each. A lender's mix explains a lot of its headline rate: HELOCs and FHA loans are denied far more often than conventional purchase loans.

By loan purpose

Home purchase 1,499 48% · 11.1% denied
Refinance 580 19% · 8.6% denied
Cash-out refinance 18 1% · 11.1% denied
Home improvement 614 20% · 16.9% denied
Other / HELOC 395 13% · 18.7% denied

By loan type

Conventional 3,106 100% · 12.8% denied

Also: 1,114 home-equity lines, 0 reverse mortgages, 552 manufactured homes, 308 investment properties.

Why Community Trust Bank denies applications

Primary reason reported for each of the 397 denials in 2025. Lenders can cite up to four reasons; this is the first one listed.

Credit history 147 37%
Debt-to-income ratio 126 32%
Collateral 40 10%
Other 35 9%
Incomplete application 31 8%
Unverifiable information 10 3%
Insufficient cash 8 2%

How these reasons compare nationally →

Who gets approved at Community Trust Bank

Decision denial rate by applicant profile. Groups with fewer than 20 applications are omitted.

Applicant incomeApplicationsOriginatedDecision denial rate
Under $50k47829431.7%
$50k – $100k1,10486614.4%
$100k – $150k66053010.4%
$150k – $250k4213567.0%
Over $250k2061754.4%
Applicant ageApplicationsOriginatedDecision denial rate
Under 2515712116.6%
25–3460146613.6%
35–4456743016.1%
45–5462749413.7%
55–6451439216.0%
65–7431025311.9%
Over 7415510919.3%

Where Community Trust Bank lends

11 states and 175 counties in 2025. Click a state for the lender's full record there.

StateApplicationsOriginatedDenial rateMedian rateRank in state
Kentucky2,6212,05112.9%6.63%#14
Tennessee2341968.6%6.25%#196
West Virginia16512315.2%6.50%#71
Ohio453320.0%7.13%#421
Virginia181127.8%7.25%#501
Florida11110.0%5.88%#889
Indiana770.0%7.13%#598

Frequently asked questions

Community Trust Bank denied 13.9% of the applications it decided on in 2025. The national figure across all lenders was 22.6%. On approval odds it ranks in the 38th percentile of mid-size mortgage lenders.

The most common reason Community Trust Bank gave in 2025 was "credit history", cited on 37.0% of its denials. Lenders report up to four reasons per denial to the CFPB; the full breakdown is on this page.

The median interest rate on loans Community Trust Bank originated in 2025 was 6.63%, and its median rate spread over the average prime offer rate was 0.19 points. Rates on this page are what borrowers actually got, not advertised rates.

In 2025, 48% of its applications were for home purchases, 19% for refinancing (including cash-out), and 32% for home improvement or other purposes. By loan type: 100% conventional, 0% FHA, 0% VA.

Every figure on this page comes from the Home Mortgage Disclosure Act (HMDA) Loan/Application Register published by the CFPB, which lenders are required by federal law to file. We add the grade and the comparisons; we do not add facts.

About this data. HMDA data is published once a year by the CFPB. The current release covers applications acted on in calendar year 2025. Figures describe applications the lender acted on, including loans it later sold. Interest rates and costs are medians on originated loans only; some depository institutions are exempt from reporting pricing fields, which is why a few cells read "—". MortgageGrades is not affiliated with Community Trust Bank. Data sources · Methodology